What are the responsibilities and job description for the SECURITY DISPATCHER position at Froedtert Health?
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Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.
This job is ON - SITE.
FTE: 0.600000
Standard Hours: 24.00
Shift: Shift 2
Shift Details: 4:00 pm - 12:00 am, Sunday - Tuesday Holidays: Yes Weekends: Yes
Job Summary:
The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned.
EXPERIENCE DESCRIPTION:
Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience is preferred. Prior dispatch experience in mid-sized department /emergency services is preferred.
EDUCATION DESCRIPTION:
High School Diploma Or Equivalent Is Required.College Is Preferred.
TRAINING DESCRIPTION:
ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific.
SPECIAL SKILLS DESCRIPTION:
Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.
Perks & Benefits At Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.
This job is ON - SITE.
FTE: 0.600000
Standard Hours: 24.00
Shift: Shift 2
Shift Details: 4:00 pm - 12:00 am, Sunday - Tuesday Holidays: Yes Weekends: Yes
Job Summary:
The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned.
EXPERIENCE DESCRIPTION:
Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience is preferred. Prior dispatch experience in mid-sized department /emergency services is preferred.
EDUCATION DESCRIPTION:
High School Diploma Or Equivalent Is Required.College Is Preferred.
TRAINING DESCRIPTION:
ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific.
SPECIAL SKILLS DESCRIPTION:
Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.
Perks & Benefits At Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
- Paid time off
- Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 403b
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
- Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.