What are the responsibilities and job description for the PATIENT ACCESS SERVICE REP, FH - IMAGING ASSISTANTS position at Froedtert Health?
Join Our Imaging Patient Access Service Representative Team!
Be part of a dedicated team that plays a vital role in supporting the patient experience within Imaging Services.
In this position, you’ll work across six imaging modalities, assisting patients as they prepare for their exams, becoming certified to provide oral contrast, and helping them navigate to their next area of care.
We’re seeking a team-oriented professional who thrives in a fast-paced environment, enjoys variety in their day, and takes pride in delivering compassionate, patient-centered service.
Key Highlights:
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.
This job is ON - SITE.
FTE: 0.010000
Standard Hours: 0.01
Shift: Shift 4
Shift Details: Must pick up 3 shifts a month between 1st & 2nd shift. Possible weekends and call can also be picked up.
Job Summary:
The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
EXPERIENCE DESCRIPTION:
A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits At Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Be part of a dedicated team that plays a vital role in supporting the patient experience within Imaging Services.
In this position, you’ll work across six imaging modalities, assisting patients as they prepare for their exams, becoming certified to provide oral contrast, and helping them navigate to their next area of care.
We’re seeking a team-oriented professional who thrives in a fast-paced environment, enjoys variety in their day, and takes pride in delivering compassionate, patient-centered service.
Key Highlights:
- Cross-train across multiple imaging desks and modalities
- Assist patients with check-in, preparation, and transitions between imaging areas
- Collaborate with a supportive and dynamic team
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.
This job is ON - SITE.
FTE: 0.010000
Standard Hours: 0.01
Shift: Shift 4
Shift Details: Must pick up 3 shifts a month between 1st & 2nd shift. Possible weekends and call can also be picked up.
Job Summary:
The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
EXPERIENCE DESCRIPTION:
A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits At Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
- Paid time off
- Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 403b
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
- Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
