Retail Coordinator - Pottery Worx

Schedule: Monday - Friday with possible Saturday hours based on needs of the program. Hours of operation are 10:00 AM - 6:00 PM. Manager hours may vary based on needs of the program.

Pay: Based on experience

Education level: Bachelor's Degree

SUMMARY:

An integral team member in the oversight of the Pottery Worx Program. Has understanding of the day-to-day business practices of Pottery Worx, ADDT programming standards, and the community at large. Monitors client success under the ADDT Medicaid guidelines and regulations. Works with the Director of Retail Services to assure success of day-to-day business practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Ensures kiln maintenance is performed as needed.
• Follow required procedures for cleaning and maintaining kiln.
• Ensure clean, clutter-free, and professional environment.
• Maintains inventory with approval from supervisor.
• Hosts special parties/events scheduled during and after regular business hours, including 'pottery to go.'
• Complete and maintain required paperwork related to ADDT, FCC, and CARF requirements.
• Conduct and document required monthly and quarterly emergency drills (fire, tornado, etc.).
• Conduct and document Quarterly Health and Safety Inspections.
• Responsible for business marketing and social media with oversight by Supervisor.
• Responsible for weekly and quarterly reports to Supervisor and Director of Adult Services.
• Supervises employees in accordance with FCC policies and applicable laws.
• Communicates and works with Curriculum Coordinator/ADDT Instructor to develop and maintain a monthly calendar for ADDT activities within Pottery Worx.
• Assist with client daily activities, goals, and vocational training within the studio.
• Complete all ADDT required documentation.
• Follow all Pottery Worx operating procedures to ensure process is maintained at all Pottery Worx locations.
• Provide painting classes to clients and the public.
• Supervise up to fifteen individuals with developmental and intellectual disabilities.
• Develop and maintain high level of customer service for studio customers and ADDT clients.
• Exhibits proper cooperation, enthusiasm, and interest in all areas necessary for success for all FCC and associated services provided.
• Serves as Driver for participant day trips to various state locations. Driving may be required as much as a daily basis. Required to undergo periodic driving test and demonstrate proficiency in the operation of a motor vehicle, including passenger vans. Employee may also be required to drive his/her own personal vehicle at times and maintain adequate liability coverage on any personal vehicle used to transport participants.
• This is a safety-sensitive position.

Maintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with Friendship Community Care Non-Disclosure Policy and HIPAA Policies.

This job description is not intended to be all inclusive, and employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

QUALITY ASSURANCE & COMPLAINCE: To adhere to the following and comply with all Quality Assurance’s & HIPAA procedures.

• The Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be followed at all times.
• Consumers’ progress notes be maintained and completed daily or as needed on the prescribed forms.
• Consumers’ records must be maintained weekly, monthly, quarterly, and yearly. All information must be filed in consumers’ records as needed and updated as prescribed by funding sources.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, peripheral vision, and the ability to adjust focus.