Billing Specialist

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Pay: Based on experience

Education level: High school diploma or general education degree (GED)

SUMMARY:

The Transportation Billing Specialist is responsible for managing and submitting all transportation billing, including paper and electronic logs, ensuring accuracy and compliance with billing requirements. This position plays a key role in tracking, verifying, and processing billing data for transportation services, and works closely with staff and billing partners such as Verida to resolve denials and ensure timely reimbursements.

SUMMARY:

The Transportation Billing Specialist is responsible for managing and submitting all transportation billing, including paper and electronic logs, ensuring accuracy and compliance with billing requirements. This position plays a key role in tracking, verifying, and processing billing data for transportation services, and works closely with staff and billing partners such as Verida to resolve denials and ensure timely reimbursements.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties include the following but are not considered an inclusive list.

• Track the receipt of all transportation logs (paper and electronic).
• Review and correct transportation paper logs for accuracy and compliance.
• Certify iPad billing entries for completeness and accuracy.
• Submit transportation logs through Verida, ensuring deadlines are met.
• Enter Medicaid transportation billing data into the Electronic Health Record (EHR) system.
• Submit Medicaid transportation billing on a weekly basis.
• Monitor and work transportation-related billing denials, including Verida and Medicaid.
• Investigate and resolve billing issues or discrepancies.
• Communicate with internal teams and external agencies to ensure proper billing documentation.
• Maintain confidentiality and accuracy in all billing activities.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

QUALITY ASSURANCE & COMPLIANCE: To adhere to the following and comply with all Quality Assurance’s & HIPAA procedures:

• The Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be followed at all times.
• Consumers’ progress notes be maintained and completed daily or as needed on the prescribed forms.
• Consumers’ records must be maintained weekly, monthly, quarterly, and yearly.  All information must be filed in consumers’ records as needed and updated as prescribed by funding sources.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This is a safety sensitive function. Must be able to pass background checks/drug screen and maintain a clean driving record along with a valid AR driver's license and reliable transportation with state minimum liability insurance.

Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time, with or without notice. A team member should perform all duties as assigned by his/her supervisor.

QUALIFICATION REQUIREMENTS:

• High school diploma or equivalent; associate degree in business, healthcare administration, or a related field preferred.
• Minimum 1 year of experience in medical billing, preferably with Medicaid or transportation services.
• Experience with EHR systems and billing portals (e.g., Verida).
• Strong attention to detail and organizational skills.
• Ability to work independently and meet strict deadlines.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

EDUCATION and/or EXPERIENCE:

• High school diploma or general education degree (GED) preferred; with one-year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, peripheral vision, and the ability to adjust focus.