What are the responsibilities and job description for the Billing Specialist position at National Dentex?
Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Billing Specialist opportunity at NDX Green Dental Lab in Heber Springs, AR.
The regular hours for this position are from 10:00 a.m. to 7:00 p.m. Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
- Able to perform all functions/responsibilities of Shipping and Receiving Clerk and has the ability and responsibility to schedule cases and/or invoice cases.
- Receives case, opens case and disinfects case for production.
- Packs and ships case for delivery through local source or national carrier.
- Performs the scheduling function for each case
- Through LIS enter demographics and customer information
- Print preference notes matching to case.
- Move case into production area.
- Invoices cases and assists with billing questions or issues
- Scanning of paperwork for each case for electronic storage
- Answer all incoming calls
- Respond to all inquiries from customer’s office
- Refers all technical inquires to appropriate team member
- Route delivery when needed
- All other duties as assigned.
Skills and Abilities Required:
- Data entry and computer skills
- Ability to coordinate multiple tasks
- Attention to detail
- Excellent customer service
Minimum Education and Experience Required:
- Preferred: High school diploma or equivalent
- Some billing experience required
Hazardous Materials or Equipment Used:
- Disinfectant process chemicals
- Personal protective equipment as required.
- Office equipment
- Insert hazardous materials and/or equipment
Physical Requirements:
- Regularly required to sit, stand, walk, and/or reach
- Exhibit fine motor skills and/or perform repetitive motions
- Good hand-eye coordination
- Good manual dexterity
- Ability to walk and stand for long periods of time
- Repeated bending and kneeling
- Vision capabilities: Depth perception, attention to detail and/or color
- Push, pull, lift, and/or carry up to 25 pounds
Education
Preferred- High School or Equivalent or better
Equal Opportunity Employer
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