Billing and Operations Specialist

Friends of Recovery – New York Job Posting

Friends of Recovery – New York

Friends of Recovery – New York (FOR-NY) is the only state-wide organization that works with local communities across the state to mobilize the recovery community to have their voices heard. FOR-NY is a non-profit organization whose mission is to demonstrate the power and promise of recovery from addictions and its value to individuals, families and communities throughout NYS and the nation. We actively seek to advance public policies and practices that promote and support recovery for all, with a motto of “Nothing About Us. Without Us.” We are committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ community are encouraged to apply.

BILLING AND OPERATIONS SPECIALIST

General Summary:

Under the general direction of the Chief of Operations (COO), this position is responsible for processing payments and vouchers on behalf of FOR-NY, reviewing and preparing invoices, ensuring the accuracy and completeness of data, resolving billing issues, maintaining accurate records, and maintaining organized financial records to assist with monthly and annual reporting. Additionally, this position is also responsible for providing support to the daily operations of FOR-NY which may include keeping track of inventory, handling maintenance issues and providing administrative support as needed. Individuals with lived experience, inclusive of family lived experience are the ideal candidate. This position is based in Albany. This is not a remote position.

Principal Duties and Responsibilities:

• Billing

· Reviews and prepares invoices to be sent directly to RCO’s/RCOC’s and state agencies

· Reviews employee expense reports for accuracy.

· Creates and processes monthly check run.

· Searches financial statements for any payment inconsistencies or errors.

· Collaborate with accountants and financial team to resolve billing inconsistencies and errors

· Resolves billing issues, such as discrepancies or disputes, by communicating with vendors and stakeholders.

· Monitors and follows up on outstanding invoices, ensuring timely payments.

· Responds to inquiries regarding invoices and payments.

· Maintains accurate and complete financial records and reports.

· Assists with other accounting and finance functions as needed.

· Ensures compliance with accounting and financial regulations and policies.

· May assist with review of financial data on financial platforms (such as QuickBooks)

• Operations

· Triages phone calls and responds to inquiries.

· Manages and updates company databases.

· Keeps track of inventory and completes order form for office supplies.

· Drafts emails and mails office correspondence.

· Assist with organizing events, scheduling meetings, and making travel arrangements.

· Manages the maintenance of office and facility equipment.

· Provides administrative support to other departments or projects as needed.

· Performs other duties as assigned.

Preferred Education

U.S. citizen with graduation from a regionally accredited or NYS registered college or one

accredited by the NYS Board of Regents to grant degrees with an Associate’s Degree (or higher)

in Business Administration or Accounting and four (4) years’ full-time paid experience in billing, bookkeeping, or a related field.

Preferred Qualifications

Direct lived experience or family member experience in addiction prevention, harm reduction, recovery and/or treatment spaces is integral and imperative to a successful candidate and success in the role.

Qualifications and Experience

• Excellent organizational and administrative skills
• Excellent communication skills, both written and verbal
• Good knowledge of accounting and financial principles and practices
• Experience with billing software and systems, such as QuickBooks or SAP
• Proficiency in Microsoft Office and data management software
• Detail-oriented with strong analytical and problem-solving skills
• Ability to manage multiple priorities and meet deadlines

This job description is subject to change at any time.

Title: Billing and Operations Specialist

Classification: Exempt – not eligible for overtime

Salary Range: $55,000 - $60,000

Hours: 8 hours per day (Monday – Friday) with a 1 hour paid lunch

Supervisor: Chief of Operations

How to Apply:

Submit cover letter and/or resume via email to: jobs@for-ny.org

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $55,000 - $60,000