What are the responsibilities and job description for the Hourly Manager position at Friendlys (LBJ Restaurant Group LLC) Career Center?
The Hourly Manager is Responsible and Accountable for:
- Manage daily restaurant operations with a focus on enhancing the guest experience
- Labor Scheduling/Revenue Control- Meets shift goals for service, sales, and controls (revenue, food and labor). Checks out all crew members to follow up on shift goals and assignments and to provide feedback.
- Crew Training and Certification- Trains and develops crew members, creates an environment that is conducive to learning. Quickly addresses employees who are not successfully completing their plans and redirect their efforts.
- Execution of Housekeeping Systems- follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget.
Requirements:
- Experience: minimum of one (1) year of restaurant management experience. Must have a proven track record of achieving results and building successful teams.
- Education: High school graduate or GED equivalent