What are the responsibilities and job description for the Manager on Duty position at Friendly's?
Overview
OPEN AVALIBILITY IS A MUST
The Manager On Duty plays a crucial role in overseeing daily operations within the restaurant environment. This position is responsible for ensuring that all aspects of the restaurant run smoothly, from managing staff to maintaining high standards of food service. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service in a fast-paced setting.
Duties
- Supervise and coordinate daily operations of the restaurant, ensuring efficient shift management.
- Oversee food preparation and presentation to maintain quality and safety standards.
- Manage staff scheduling, training, and performance evaluations to foster a productive team environment.
- Ensure compliance with health and safety regulations within the food service industry.
- Handle customer inquiries and complaints promptly to enhance guest satisfaction.
- Maintain inventory levels and assist with ordering supplies as needed.
- Operate POS systems effectively for transactions and reporting.
- Promote a positive work culture that encourages teamwork and collaboration among staff.
Skills
- Proven experience in shift management within a quick service or casual dining restaurant setting.
- Strong knowledge of food preparation techniques and food service management principles.
- Familiarity with coffee preparation and beverage service is a plus.
- Excellent leadership abilities to motivate and guide team members effectively.
- Proficient in operating POS systems for efficient transaction processing.
- Strong communication skills to interact effectively with both customers and staff.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
Join our team as the Manager On Duty, where you will have the opportunity to lead a dynamic team while providing outstanding service in a vibrant restaurant atmosphere.
Job Types: Full-time, Part-time
Pay: $17.00 - $17.50 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $17 - $18