What are the responsibilities and job description for the Project Manager Facilities and Procurement position at Friend Health?
JOB SUMMARY
To support the Office of Transformation by ensuring effective operations across Facilities Maintenance, Security, Fleet Services, Procurement Support, and Administrative Coordination. This role ensures timely execution of core operational functions, acts as a point of contact for cross-departmental coordination, and provides continuity across critical functions.
JOB DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
- Ensure all facilities requests are logged into Property Track.
- Partner with Facilities Manager to assign and track requests until completion.
- Monitor timeliness of resolution and escalate issues where needed.
- Lead and coordinate office relocations, serving as the main point of contact for planning and execution.
- Maintain an active inventory of security resources.
- Perform periodic check-ins with security staff to monitor performance and needs.
- Act as the primary point of contact for, escalations and, billing inquiries and general communication between Security and the Office of Transformation
- Serve as the primary contact for Friend Health and HRDI fleet coordination.
- Partner with Executive Office, Facilities Manager and Community Engagement to schedule mobile van use across departments.
- Ensure regular maintenance schedule for mobile units.
- Coordinate with Procurement for inventory distribution needs tied to fleet activities.
- Act as backup support on procurement activities.
- Enter all purchase orders (POs) into the procurement system.
- Enter new vendors as required.
- Manage POs related to project work (e.g., office relocations).
- Support the CTO by tracking and verifying proof of services and assisting with billing reconciliation.
- Provide administrative support to the CEO as requested.
- Perform other duties as assigned.
QUALIFICATIONS
- BA required.
- Advance proficiency level with Microsoft products including Word, Power Point, Excel, etc.
- 2–4 years of supervisory or people management experience preferred.
- 5-7 years of equivalent work experience in a similar position or progressively in a healthcare organization; FQHC experience a strong plus.
- Ability to manage multiple projects simultaneously.
- Excellent time-management skills.
- Strategic thinking and problem-solving abilities, with a focus on data-driven decision-making.
- Flexibility, adaptability, and a positive proactive approach to challenges.
- Ability to work autonomously in a fast-paced environment.
- Strong organizational skills, including detail orientation with strong follow-up and follow-through skills.
SMART GOALS (OUTCOMES)
- Completion of a course designed to support first time managers by January 31, 2026.
- Timely and accurate entry of all facilities requests into Property Track.
- Reduction in backlog and timely completion of work orders.
- Effective coordination and scheduling of fleet services across HRDI and Friend Health.
- Clear, proactive communication with vendors, security, and internal partners.
- Smooth execution of relocations and project-related procurement.
- Positive feedback from leadership regarding responsiveness and administrative support.
PHYSICAL REQUIREMENTS
The physical demands described are representative of those that must be met by an employee to successfully perform. The employee frequently is required to stand, walk, reach with hands and arms.
WORKING CONDITIONS
(The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one’s senses, and mental demands.) None known.
EMPLOYMENT CONDITIONS
This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.
BENEFITS & COMPENSATION
Salary: $82,500 – 86,000
Comprehensive Benefits Package, including:
Medical, Dental, and Vision Coverage
403(b) retirement plan with employer contributions
Paid Time Off (PTO) & Holidays
Professional Development Opportunities
Employee Assistance Program (EAP)
Equal Employment Opportunity (EEO) Statement
Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Experience
Required- 5 - 7 years: Equivalent work experience in a similar position or progressively in a healthcare organization; FQHC experience a strong plus
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $82,500 - $86,000