Manager, Corporate Procurement & Facilities

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.

Job Summary:

The Manager, Corporate Procurement & Facilities will lead Help at Home’s real estate portfolio while also overseeing centralized procurement processes across the organization. This role provides day-to-day oversight of our outsourced real estate partner (Cushman & Wakefield), ensures effective vendor and contract management, and leverages the Coupa procurement system to drive cost savings, consistency, and operational efficiency. The manager is a strategic and hands-on leader who can balance tactical execution with long-term planning, build strong relationships across departments, and serve as a key liaison between Finance, Operations, IT, and external partners.

*This is a REMOTE position with minimal travel expectations to the Chicago, IL headquarters once a quarter for on-site collaboration and department meetings. 

What You'll Do:

• Oversee Help at Home’s real estate portfolio of 100 locations, including leases, renewals, consolidations, relocations, and closures.
• Manage the relationship and KPIs of Cushman & Wakefield, including transaction management, portfolio administration, utilities, integrated facilities management, and vendor performance.
• Partner with Operations to analyze and support facilities plans.
• Partner with Operations and IT to ensure stable, efficient, and safe office environments.
• Partner with Accounting to ensure that all real estate locations are accurately reflected in NetSuite and that any changes (openings, closures, relocations) are communicated promptly to maintain data integrity across financial system.
• Monitor SLAs and ensure all customer service standards are met.

• Serve as the subject matter expert for all procurement processes and practices, including Coupa.
• Develop, document, and continuously improve procurement policies, procedures, and controls.
• Manage and monitor cost savings initiatives and spend analytics across the organization.
• Partner with Legal to ensure favorable contract terms and mitigate business risk.
• Negotiate with key vendors to drive cost efficiency and standardization across offices (e.g., professional services, supplies, maintenance, IT hardware).
• Maintain accuracy and compliance within the vendor master file and coordinate with Finance and Accounting to ensure streamlined Procure-to-Pay (P2P) processes.
• Conduct periodic business reviews with high-spend vendors to track service performance and cost optimization.
• Identify opportunities to consolidate vendors and simplify the sourcing landscape.
• Build strong partnerships across Operations, Finance, and Legal to align business priorities and procurement needs.
• Develop metrics and reporting dashboards to measure performance against cost savings, service quality, and compliance benchmarks.
• Lead change management initiatives to ensure adoption of new processes and tools.

Education & Experience:

• Bachelor’s degree in Business, Finance, Supply Chain, or related field required
• Seven (7) to ten (10) years of progressive experience in facilities, real estate, or procurement.
• Experience managing outsourced real estate partnerships (e.g., Cushman & Wakefield) preferred.
• Proven success driving cost savings and operational improvements across multi-site organizations.
• Strong understanding of contract negotiation and financial analysis.

Required Skills/Abilities:

• Strong negotiation, analytical, and vendor management skills.
• Excellent oral and written communication and presentation abilities.
• Collaborative leadership style and ability to work effectively across functional areas.
• Proven ability to lead multiple complex projects with minimal supervision.
• Advanced problem-solving and critical-thinking capabilities.
• Proficiency in Coupa or similar eProcurement tools (Ariba, SAP, etc.) and Microsoft Office Suite.
• Customer service orientation and meticulous attention to detail.

• Prolonged periods sitting at a desk and working on a computer
• Ability to travel up to 5% of the time, may fluctuate based on business needs

Benefits:

• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 40 years of history in a high-demand field

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

Salary : $111,000 - $124,000