Word Processing Operator

Summary: Enhances attorney and staff effectiveness by providing word processing and marketing support. Requires an associate’s degree or its equivalent and 5 or more years of related experience.

Reporting Responsibility: Reports to Administration Manager.

Essential Functions and Duties:

•Provide Firm-wide high-level word processing support

•Coordinate handling of all assignments with other word processing operator

•Respond to a high volume of requests for assistance; communicate effectively and promptly

•Maintain organized and updated client mailing and marketing lists; coordinate Firm mailings

•Work on projects requiring advanced Word, Excel, PowerPoint, and desktop publishing skills

•Assist with marketing activities and projects (e.g., articles, press-releases, ads, interviews)

•Maintain updated model HIPAA documents

•Assist with publication of bulletins

•Liaise with outside marketing company to distribute marketing materials

•Assist IT department with website projects

•Assume additional responsibilities as required to meet needs of Firm

Knowledge, Skills and Abilities:

•Ability to effectively multi-task, meet deadlines and excel in a team atmosphere

•Ability to type at least 65 words per minute with high accuracy rate

•Advanced skills in Microsoft Word, Excel, PowerPoint, and desktop publishing programs

•Familiarity with Constant Contact or similar program

•Familiarity with Hummingbird document management system or similar system

•Well-developed interpersonal and client relation skills

•Exceptional verbal and written communication skills

•Excellent organizational skills

•Knowledge of traditional and digital methods of dictation

•Ability to work overtime (mornings, evenings and/or weekends) as needed

Education and Experience:

•Associate’s degree or its equivalent and 5 or more years of related experience

Physical Requirements and Work Environment:

•Ability to utilize standard office equipment, including telephones, facsimile machines, computers, scanners and copy machines (95% of the time)

•Ability to utilize specialized equipment, including dictation equipment and headsets (>5% of the time)

•Ability to remain stationary for up to two hours at a time (with intermittent breaks) while using office equipment (50% of the time)

•Ability to move materials weighing up to 10 lbs. into and out of cabinets and drawers and onto and off of shelves between 6 inches high and 6 feet high (10% of the time)

•Ability to work in an open office environment with minimal privacy and intermittently high noise levels (100% of the time)

•Ability to move throughout office as needed to perform essential duties (10% of the time)