What are the responsibilities and job description for the IT Support Specialist position at Freudenberg Performance Materials?
Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Freudenberg Performance Materials is part of the Freudenberg Group and a leading global supplier of innovative technical textiles for a broad range of markets: From apparel, automotive, building materials, civil engineering, energy, filter media, healthcare and to building interiors and more. Join our team and shape the future of innovation with us! Discover our world at www.freudenberg-pm.com.
Some of your Benefits
401K Match: Save for retirement with the company's help.
Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
Education Reimbursement: Receive financial aid to help propel your career to the next level.
Personal Development: We offer a variety of trainings to ensure you can develop in your career.
Vacation: We offer time off to refresh and recharge.
Asheville, NC
Hybrid Work
Freudenberg Performance Materials LP (USA)
You support our team as
IT Support Specialist
Responsibilities
Freudenberg Performance Materials is part of the Freudenberg Group and a leading global supplier of innovative technical textiles for a broad range of markets: From apparel, automotive, building materials, civil engineering, energy, filter media, healthcare and to building interiors and more. Join our team and shape the future of innovation with us! Discover our world at www.freudenberg-pm.com.
Some of your Benefits
401K Match: Save for retirement with the company's help.
Diversity & Inclusion: We focus on providing an inclusive environment and recognize our diversity contributes to our success.
Education Reimbursement: Receive financial aid to help propel your career to the next level.
Personal Development: We offer a variety of trainings to ensure you can develop in your career.
Vacation: We offer time off to refresh and recharge.
Asheville, NC
Hybrid Work
Freudenberg Performance Materials LP (USA)
You support our team as
IT Support Specialist
Responsibilities
- Deliver hands-on technical support for desktops, laptops, printers, and other IT hardware.
- Install, maintain, and update hardware and software systems to keep operations running seamlessly.
- Manage virtual servers, barcode scanners, and VoIP phone systems.
- Oversee hardware and software asset tracking and lifecycle management.
- Respond to service desk incidents promptly and perform first-line troubleshooting to minimize downtime
- Why You’ll Love This Role:
- Be a key player in ensuring business continuity and reducing risk.
- Work on diverse projects that challenge your skills and allow you to innovate.
- Collaborate with cross-functional teams and make a tangible impact on operations.
- Enjoy a role that combines technical expertise with problem-solving and creativity.
- Education: Associate degree in IT or related field (Bachelor’s preferred).
- Experience: Minimum 2 years in Help Desk or IT support roles; experience in manufacturing environments is a plus.
- Proficient in Windows 10 and Server 2016
- Skilled in Active Directory, DNS, and DHCP
- Familiar with VMware vSphere and ESXi
- Strong networking knowledge (IP, subnets, VLANs)
- Competent in Microsoft Office Suite