What are the responsibilities and job description for the Game Day Staff - Suites Server position at Fresno Grizzlies?
Position Overview:
We are seeking and expecting individuals who provide outstanding service to suite-level guests at Chukchansi Park, home of the Fresno Grizzlies. Suite Servers are responsible for delivering food and beverages promptly, maintaining a welcoming atmosphere, and ensuring an exceptional guest experience throughout every event.
Essential Duties and Responsibilities:
- Greet suite guests warmly and professionally; obtain food and beverage orders efficiently while following established service standards.
- Deliver food and beverages promptly while adhering to all food and safety and sanitation guidelines.
- Maintain thorough knowledge of menu items and ingredients; offer recommendations and accommodate reasonable guest requests and preferences.
- Communicate clearly with kitchen staff to ensure accurate order fulfillment and special requests.
- Provide excellent customer service through strong communication skills, teamwork, flexibility, and patience.
- Receiving tender and verify validity of charges.
- Maintain a clean, safe and organized suite environment always.
- Address guest concerns promptly and relay relevant issues to a supervisor when necessary.
- Ensure assigned suites are properly set up before events and cleaned after each event ends in accordance with sanitation and company standards.
- Perform other related duties, tasks, and responsibilities as required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.