What are the responsibilities and job description for the Senior Manager - Internal Communications (Human Resources) position at Freshpet?
Who We Are
At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet. IT’S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH!
What You Will Do
The Senior Manager, Internal Communications is responsible for developing and executing communication strategies that inform, engage, and inspire employees. The role will collaborate closely with HR, Marketing, Legal, and Investor Relations to ensure consistent storytelling for employees, prospective candidates, and stakeholders. It also provides expert counsel to leadership and manages key internal communication platforms and events.
Company Internal Communications
How You Will Make an Impact
The range for this position is: $155,000-$180,000
At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more!
Our Commitment to a Diverse Workforce
Freshpet is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
Disclaimers
The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.
Freshpet is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Freshpet via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Freshpet. No fee will be paid in the event the candidate is hired by Freshpet as a result of the referral or through other means.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet. IT’S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH!
What You Will Do
The Senior Manager, Internal Communications is responsible for developing and executing communication strategies that inform, engage, and inspire employees. The role will collaborate closely with HR, Marketing, Legal, and Investor Relations to ensure consistent storytelling for employees, prospective candidates, and stakeholders. It also provides expert counsel to leadership and manages key internal communication platforms and events.
Company Internal Communications
How You Will Make an Impact
- Develop and execute internal communications strategy aligned with company priorities.
- Translate strategy, performance, and change into clear employee communications.
- Maintain an editorial calendar with engaging content across internal channels.
- Support employer brand strategy in partnership with HR and Marketing.
- Develop internal narrative to activate the employer value proposition (EVP).
- Collaborate on internal communications related to reputation management and public relations.
- Advise senior leaders on communication approaches and timing.
- Develop and maintain internal communication protocols.
- Identify and develop internal communication channels to enhance employee experience, including for hourly employees between shifts and with supervisors.
- Own governance and management of the company intranet (Dog Park), ensuring content is current, engaging and well-organized.
- Lead planning and execution of company town halls and business meetings to reinforce priorities and build trust.
- Partner with CEO and Executive Leadership Team (ELT) to shape agendas and messaging.
- Coordinate speakers, content, logistics, and technology.
- Oversee company-wide events and cultural initiatives.
- Ensure events reinforce company values, strategy, and leadership credibility.
- Manage vendors, timelines, and budgets.
- Support leadership governance rhythms related to communications and events.
- Monitor trends, analyze performance metrics, and recommend improvements to communication effectiveness.
- Bachelor’s degree in Communications, Journalism, Marketing, or related field.
- 8–12 years of experience in internal, executive, or corporate communications.
- Proven leadership of company-wide communications and engagement programs.
- Exceptional written and verbal communication skills with ability to simplify complex information and effective storytelling approaches.
- Strong executive presence, judgment, discretion.
- Advanced proficiency in PowerPoint, collaboration tools and intranet management.
The range for this position is: $155,000-$180,000
At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more!
Our Commitment to a Diverse Workforce
Freshpet is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
Disclaimers
The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.
Freshpet is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Freshpet via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Freshpet. No fee will be paid in the event the candidate is hired by Freshpet as a result of the referral or through other means.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Salary : $155,000 - $180,000