What are the responsibilities and job description for the Associate Category Manager, Pantry Snacks position at FreshDirect?
Brief Description
About Us
At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ doors at peak freshness. It’s grocery shopping reimagined — and we’re just getting started.
If you are passionate about innovation, care deeply about what people eat, and want to be part of a team doing what no one else is doing, come help us build the future of food.
The Role:
The Associate Category Manager for Pantry & Snacks supports category strategies through day-to-day execution, vendor relationship management, and data analysis to drive profitable sales. This role reports to the Category Manager for Pantry & Snacks.
Responsibilities include promotional planning, eCommerce merchandising execution, and day-to-day vendor management for assigned categories. The ideal candidate has experience in grocery or CPG merchandising, including product sourcing and selection, eCommerce selling strategies, and supply chain fundamentals, and is excited to join a team of passionate food experts at FreshDirect.
What You’ll Do
Total Rewards & Benefits
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.
Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.
About Us
At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ doors at peak freshness. It’s grocery shopping reimagined — and we’re just getting started.
If you are passionate about innovation, care deeply about what people eat, and want to be part of a team doing what no one else is doing, come help us build the future of food.
The Role:
The Associate Category Manager for Pantry & Snacks supports category strategies through day-to-day execution, vendor relationship management, and data analysis to drive profitable sales. This role reports to the Category Manager for Pantry & Snacks.
Responsibilities include promotional planning, eCommerce merchandising execution, and day-to-day vendor management for assigned categories. The ideal candidate has experience in grocery or CPG merchandising, including product sourcing and selection, eCommerce selling strategies, and supply chain fundamentals, and is excited to join a team of passionate food experts at FreshDirect.
What You’ll Do
- Support execution of pricing and promotional plans for assigned categories.
- Partner with the Pricing and Site Merchandising teams to drive awareness, trial, and repeat purchases through effective promotional strategies.
- Support the Category Manager for Pantry & Snacks by conducting category and assortment reviews, identifying gaps, analyzing performance, and preparing insights and recommendations.
- Evaluate potential sales impact of new item launches and discontinuations to inform category resets.
- Own day-to-day category execution, including new item set-up, price changes, and item discontinuations.
- Own execution of seasonal assortments (e.g. Easter, Valentine’s Day, and Christmas), supporting opportunity identification, item selection, accurate set-up and pricing, and post-season performance analysis.
- Collaborate cross-functionally with Operations to anticipate and address short- and long-term challenges.
- Ensure accuracy and validation of vendor-submitted deals.
- Assist with site merchandising, cost negotiations, promotional planning, and product development initiatives.
- 2–5 years of experience in grocery retail, eCommerce, or a related category management/merchandising role.
- Strong analytical skills with the ability to interpret data and drive actionable insights.
- Excellent communication and presentation abilities.
- Proficiency in Microsoft Office, particularly Excel.
- Demonstrated attention to detail, organization, and follow-through.
- Some project management experience with the ability to manage mid-sized initiatives.
- Comfortable working in a fast-paced, evolving environment with competing priorities.
- Strong interpersonal skills and ability to collaborate cross-functionally.
- High level of enthusiasm, initiative, and solution-oriented mindset.
- Nimble learner who adapts quickly and embraces continuous improvement.
- A true passion for food and FreshDirect’s mission is to deliver the best to our customers.
Total Rewards & Benefits
- Competitive compensation, equity, and benefits — we take care of our people so they can do their best work.
- Time Off: PTO, Safe & Sick Time, and Paid Holidays.
- Health Benefits: Medical, Vision, Dental, and Voluntary Disability coverage.
- Financial Benefits: 401(k) with employer match and Life Insurance.
- Location: Our state-of-the-art Bronx campus features an on-site gym, cafeteria, and employee market. We offer free on-site parking and an employee shuttle service from nearby MTA stations.
- People Investment: We provide job training and leadership development programs to support professional growth and partner with local colleges to offer tuition discounts.
- Perks: Enjoy a 20% employee discount on FreshDirect online orders and our wine store. Our on-site employee market offers substantial product markdowns, and we host regular vendor spotlights and engagement events so employees can experience our products firsthand.
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.
Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.
Salary : $72,000 - $85,000