What are the responsibilities and job description for the Warehouse Supervisor position at Fresh Water Systems, Inc?
JOB SUMMARY
The Warehouse Supervisor is responsible for driving a variety of inbound, outbound, and inventory control activities.
DUTIES & ESSENTIAL JOB FUNCTIONS
- Conduct cycle counts of our inventory levels to maintain reliable reporting data
- Lead all daily picking, packing, and shipping objectives
- Manage, evaluate, and report on warehouse productivity.
- Track and coordinate the receipt, storage, and delivery of goods and materials.
- Ensure basic maintenance standards and compliance with health and safety regulations.
- Achieve high level of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods.
- Organize and maintain the inventory and storage area.
- Communicate job expectations and coach associates.
- Interface with customers to answer questions or solve problems.
- Identify areas of improvement and establish innovative or adjust existing work procedures.
- Monitor inventory and shipment transactions for accuracy.
- Assign workloads and daily tasks to associates.
- Monitor associates to ensure safety procedures are being followed, especially when operating machinery.
- Other duties as assigned.
QUALIFICATIONS
- Associate’s or bachelor's degree in Supply Chain Management, Business Administration or Logistics preferred
- Background in improving standard processes, promoting accountability, and developing successful teams
- 3 years of prior Warehouse / Production Environment Experience
- Experience with Forklift / Order Picker operation
- NetSuite experience a plus
- Experience with Warehouse Management System / Barcode Technology
- Demonstrated history of success in leadership roles
- Ability to operate various equipment including forklifts, order pickers, and scissor lifts
- Ability to lift 25 pounds; up to 70 pounds if necessary
WORKING CONDITIONS AND PHYSICAL DEMANDS
Will regularly be required to assist with the loading or unloading of products and materials for shipping or restocking vehicles. As such, must be able to: Perform manual tasks such as bending, reaching, standing, sitting, lifting/carrying up to 70 lbs., or maneuvering heavier items with additional manpower or appropriate devices.
Ability to communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.
CORE VALUES
Integrity: I am honest and authentic in all interactions; speaking only truth and making my best efforts to deliver as promised. Integrity is the core value upon which all the others rest.
Initiative: I am a self-starter who diligently acts to fulfill our Vision, Mission, and Strategy by paying close attention to detail and proactively supporting and communicating with my team members without being requested.
Grit: I passionately and courageously persevere through challenges and ensure a team win. I choose excellence over perfection. Excellence is an attitude that prioritizes progress over perfection. Perfection is a destructive illusion.
Thirst for Knowledge: I continuously improve myself by learning on my own, sharing ideas with my team, growing through experience, and becoming a subject matter expert.
Communication: I am aware of my team’s information needs and proactively communicate with my team when I need help or support, when my team needs help or support, when I identify opportunities for improvement, and when I see an issue that may impact a customer, partner, or guest.