What are the responsibilities and job description for the Manager on Duty/Front End Supervisor position at Fresh Value, Inc.?
The Manager on Duty will supervise all front-end staff and perform administrative tasks assigned by the store manager. The MOD will close the store on some nights and ensure we are ready for opening. Supervisory Responsibilities: · Oversee the daily workflow of the front-end staff. · Lead the store in all corporate assigned programs and policies. · Recommends discipline and termination of employees by partnering with their Store Management as needed and in accordance with policy. Duties/Responsibilities: · Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests. · Assist with all closing and opening duties to ensure the store is ready for business. · Continually trains and supports front-end staff and cash office procedures. · Maintain safety, cleanliness, and attractiveness of the front-end, bathrooms and parking lot. · Ensures all front-end supplies and Ice are full. · Performs other related duties as required.
Requirements/Responsibilities
Required Skills/Abilities:
· Exceptional customer service and managerial skills.
· Excellent verbal and written communication skills.
· Excellent organizational and time-management skills.
· Ability to prioritize tasks and to delegate them when appropriate.
Education and Experience:
· High School Diploma or Equivalent.
· At least one year of experience in a retail environment, preferably in customer service, with increasing levels of responsibility.
Physical Requirements:
· Must be able to lift up to 50 pounds at times.
· Must be able to traverse and access all areas of the supermarket.
Salary : $12 - $15