Payroll Specialist

About FreshDirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started.

If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us.

The Role

As a Payroll Specialist II at FreshDirect, you’ll play a vital role in ensuring our team members are paid accurately and on time. This position goes beyond processing numbers—you’ll be a trusted partner to employees, supporting them with payroll questions and delivering exceptional service. Working closely with the Payroll Manager, you’ll handle complex payroll tasks, compliance responsibilities, and employee inquiries with accuracy, professionalism, and care. If you thrive in a fast-paced environment, take pride in attention to detail, and enjoy solving problems while making a direct impact on people’s daily lives, this is the role for you.

What You’ll Do

Payroll Processing & Compliance

• Calculating and processing Payroll adjustment forms (PAF)
• Process severance, settlements and bonuses
• Calculating and processing retro payments
• Process weekly employee changes via Demographic files
• Performing data entry of new hires weekly (direct deposit and taxes)
• Processing wage garnishments and levies
• Manage Covid report for payments. Process all union medical, union and initiation deductions, assessing arrears as needed
• Assist with weekly payroll register audit
• Weekly processing of Winston benefit deductions
• Process Wageworks Commuter benefits weekly
• Submit monthly Lincoln disability reports – generate invoice
• Submit monthly union billing reports
• Assist with all external payroll audits as needed
• Assist with all year end reporting W2 and W2C’s

Employee Support & Customer Service

• Checking and processing the physical mailbox and Payroll email inbox daily
• Provide assistance to employees with ADP mobile app, Paystubs and copies of W2
• Issuing or replacing Wisely Pay cards/checks as needed

Reporting & Cross-Functional Support

• Complete Ad-hoc reports for various departments as needed
• Manage leave of absence reports yielding payments

What You Bring

• High School Diploma or two or more years of Payroll experience; or equivalent combination of education and experience; college degree is highly preferred
• Solid understanding of payroll and payroll tax laws required
• Knowledge of ADP and Kronos UKG Preferred
• Proven facility in MS Office, excel skills, data entry, and office equipment
• Proven facility in customer service, research and problem resolution
• Excellent written and oral communication skills
• Excellent organizational, time management, and prioritization skills
• Excellent interpersonal skills
• Keen attention to detail to ensure data integrity.
• Bilingual English/Spanish written and oral preferred

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.

#LI-JP1