What are the responsibilities and job description for the Operations Director position at Fresh Coast Alliance?
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Position Summary:
The Operations Director is responsible for overseeing the day-to-day operations of multiple recovery homes and organizational facilities to ensure safe, efficient, compliant, and mission-driven service delivery. This position provides leadership for property management, facility maintenance, transportation, safety, inventory, and operational systems that support recovery, reentry, and community-based services. This position ensures all facilities, housing environments, and operational processes support high-quality services, resident well-being, and organizational growth.
Key Responsibilities:
- Oversee operations of all recovery homes, office locations, and program facilities.
- Ensure buildings are safe, clean, secure, and maintained according to organizational standards.
- Develop and implement preventative maintenance schedules.
- Coordinate repairs, renovations, and inspections.
- Ensure recovery homes operate in compliance with organizational policies, licensing requirements, and applicable housing standards.
- Monitor occupancy, room assignments, and housing utilization.
- Support House Managers in maintaining safe, recovery-oriented living environments.
- Respond to operational emergencies involving housing facilities.
- Assist with development and implementation of house procedures and standards.
- Ensure compliance with local, state, and federal regulations affecting facilities and housing operations.
- Provide supervision for house managers and other facility staff.
- Oversee purchasing, inventory management, and asset tracking
- Oversee organizational vehicles and transportation services.
- Ensure vehicles are properly maintained, insured, and compliant with applicable regulations.
- Collaborate with the Program Director to address facility and operational needs.
- Participate in team meetings, trainings and program planning
- Other duties as assigned
Minimum Qualifications:
- Bachelor's degree in Business Administration, Nonprofit Management, Human Services, Social Work, Criminal Justice, or a related field preferred.
- Strong leadership and organizational skills.
- Excellent written, verbal, and interpersonal communication skills.
- Understanding of housing operations, residential program management, and property oversight, including risk management, and safety procedures.
- Familiarity with federal, state, and local regulations affecting nonprofit organizations, housing programs, and recovery-oriented services.
- Ability to develop and implement operational policies, procedures, and quality improvement initiatives.
- Ability to manage multiple priorities while maintaining attention to detail.
- Valid driver's license and insurable driving record.
- Lived experience with incarceration is highly preferred
- Hours: Monday - Friday 8am - 5pm. Must be available to work evenings/weekends as needed.
- Pay commensurate with experience