Amenities Attendant

FRENCHMAN’S CREEK

JOB DESCRIPTION

Job Title:                          Amenities Attendant

Department:                  Food & Beverage
 Reports to:                     Food and Beverage Managers

FLSA Status:                  Non-Exempt

SUMMARY

The Amenities Attendant is responsible for stocking and maintaining all amenities stations throughout the property, including golf, tennis, fitness, spa, pool, and other designated areas. This self-directed role requires a strong work ethic, attention to detail, and the ability to work independently without direct supervision. As a member-facing role, the Attendant must be fluent in English to effectively communicate with members, respond to inquiries, and uphold exceptional service standards. Additionally, the Attendant must understand and adhere to golf course driving etiquette to ensure safe navigation of the course and surrounding areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Station Stocking and Maintenance:
   • Monitor and replenish inventory levels of packaged goods, snacks, and beverages at all designated stations.
   • Follow established stocking schedules and guidelines without the need for close supervision.
   • Maintain a clean, organized, and visually appealing presentation at each station in accordance with club standards.
2. Time Management and Accountability:
   • Demonstrate excellent time management skills by adhering to the stocking schedule and completing assigned tasks efficiently.
   • Document stocking times and maintain accurate records to track service frequency for each station.
   • Communicate any deviations from the stocking schedule to the Food and Beverage Managers promptly.
3. Member Interaction and Communication:
   • Engage with members in a polite, professional, and friendly manner.
   • Respond to member inquiries regarding station items and availability in fluent English.
   • Provide accurate information about stocked items and maintain a positive and welcoming demeanor at all times.
4. Inventory Management:
   • Track and document inventory levels for each station, noting low-stock items and reporting them to the Food and Beverage Managers.
   • Maintain proper rotation of products to ensure freshness and minimize waste.
   • Assist in receiving and storing deliveries, ensuring items are properly labeled and stored.
5. Vehicle Operation and Driving Etiquette:
   • Safely operate the club’s fleet of vehicles, including golf carts, vans, cars, and potentially box trucks, to transport products to various stations.
   • Adhere to golf course driving etiquette, including proper navigation of golf cart paths, speed limits, and safe interaction with golfers on the course.
   • Follow all driving safety guidelines and adhere to traffic regulations while operating vehicles on club property.
   • Report any vehicle maintenance issues or accidents immediately to management.
6. Cleanliness and Organization:
   • Maintain cleanliness of all amenities stations, including counters, dispensers, and surrounding areas.
   • Remove trash, recyclables, and other waste in accordance with club protocols.
   • Ensure all equipment, such as beverage dispensers and coolers, is clean and in good working condition.
7. Safety and Compliance:
   • Follow all club safety protocols, including proper lifting techniques and use of wet floor signs when necessary.
   • Adhere to food handling and storage guidelines to ensure the safety and quality of all products.
   • Maintain awareness of any safety hazards and report them to management immediately.

QUALIFICATIONS

• Previous experience in food and beverage operations, hospitality, or stocking/maintenance roles preferred.
• Fluent in English with excellent communication skills to effectively interact with members.
• Self-motivated with a strong work ethic and the ability to work independently without constant supervision.
• Strong attention to detail and the ability to maintain accurate records.
• Valid driver’s license with a clean driving record and ability to safely operate golf carts, vans, cars, and box trucks.
• Understanding of golf course driving etiquette, including proper use of cart paths, interaction with golfers, and speed limits.
• Ability to follow stocking guidelines and adhere to established stocking schedules.
• Strong time management skills to track and document station service times accurately.
• Ability to lift, carry, and transport items up to 50 pounds safely and effectively.
• Ability to stand, walk, and work in both indoor and outdoor environments, including exposure to varying weather conditions.
• Availability to work flexible hours, including weekends and holidays.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

REASONING ABILITY:

Analyze problems, identify alternative solutions, project consequences of proposed actions, recommend best options and implement approved solutions in support of goals. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally

lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level for this environment is usually moderate.

SAFETY:

Safety must be embraced by all employees. We always need to work safely and assist others to work safely by following departmental and company safety procedures.