Risk Manager

Purpose

To manage and develop the Credit Union’s Enterprise Risk Management framework consistent with NCUA, FFIEC and industry best practices. This role ensures that risks are identified, measured, monitored and controlled in alignment with the Credit Union’s strategic goals and regulatory requirements.

Essential Functions

1. Manage Audit, Fraud, Compliance, Quality Control, and Vendor Management functions ensuring strategic alignment and staff effectiveness.

2. Develop a Risk Management Program that includes but is not limited to routine risk assessments, monthly testing, acceptable risk levels, testing schedules, risk profiles, policy and procedure review, and risk mitigation responses.

3. Ensure that monthly risk reports are issued in a timely manner to all relevant parties.

4. Evaluate emerging risks (regulatory, fraud, etc.) and plan appropriate responses to ensure timely and effective implementation.

5. Assist Senior Management, Supervisory Committee, and Board of Directors in identifying gaps in our policy, procedures, and practices and make recommendations.

6. Identify and escalate risk findings to appropriate Senior Management.

7. Work with appropriate team members to ensure that risk findings are responded to and mitigated.

8. When policy and procedure gaps are identified, the ERM will serve as facilitator for team to help understand the gaps, identify and implement solutions, and train team members on the updated processes. The ERM will be responsible for monitoring and reporting on progress.

9. Serve as the Credit Union’s main liaison with outside parties performing audits, regulatory examinations, and any other reviews ensuring proper compliance with all laws, regulations, and best practices.

10. Assist in the development of organization wide internal controls, policies, procedures, and practices. Training staff as applicable.

11. Work cross functionally across departments to ensure proper compliance and adherence to the Credit Union’s policy, procedures, and regulatory requirements in a manner.

12. Manage third-party/vendor risk oversight to ensure compliance with regulatory and internal policy standards.

13. Monitor industry trends, including reading industry periodicals, web sites, and other means necessary to develop industry expertise. Responsible for keeping current on network rules and regulations.

Other Duties

1. Work closely with Business Process Transformation team to ensure that business processes are aligned with policy, mission, strategic goals, and regulatory requirements.

2. Maintain a high degree of service to members and associated third-party vendors or agencies.

3. Perform special assignments and other duties as assigned.

4. Regular and reliable attendance.

Qualifications

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the position satisfactorily. Individual abilities may result in some deviation from these guidelines.

Preferred Experience

Bachelor’s degree in Finance, Risk Management, Business Administration, or related field (Master’s or professional certifications such as CRCM, FRM, or CRMA preferred).

5 years of experience in risk management, compliance, or internal audit within a financial institution.

Strong knowledge of credit union regulations, enterprise risk frameworks, and financial services operations.

Skills/Abilities

A high degree of integrity and ethical character. Self-motivated and analytical with a desire to constantly improve credit union operations. Well-developed communication, organization, presentation, and analytical skills required. Proficiency with general office equipment (i.e., computer, copier, printer, fax, scanner, 12-key adding machine). General understanding of core system functionality within financial institution environment. A high degree of interpersonal skills is required. Must be able to move from issue identification through root cause analysis and action implementation to measurement of results. Organized and detail-oriented in a fast-paced, high transaction environment. Demonstrated ability to learn, apply, and adhere to federal and state regulations / laws, credit union policies and management practices as they pertain to card management. Ability to work independently with minimal supervision.

Acquired either through training or experience, an advanced knowledge in Excel functionality, most notably in the use of Excel functions including but not limited to, Pivot Tables, Sheet Linking, Data Filtering, and Excel Formulas.

Advanced knowledge of other Microsoft Office applications including Outlook and Word. Advanced skills in using computers and related equipment, 10-key calculator, multi-line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment. Maintain a high degree of

confidentiality in dealing with various credit union, personnel, and member information. Light travel is required. Travel to various branch locations or to off-site trainings may be necessary on occasion.

Decision Making

The Enterprise Risk Manager will be responsible for analyzing results from our risk teams, identifying solutions and recommendations. They will serve as the Credit Union’s main voice on risk management and will be expected to make decisions on what should be escalated to Senior Management, Supervisory Committee and Board of Directors and what should be handled at the department level.

SUPERVISORY RESPONSIBILITIES

The Enterprise Risk Manager will be tasked with overseeing team members responsible for Internal Audit, Fraud Mitigation, Compliance, and Quality Control. The Risk team is responsible for monthly reporting on operating results, occurrences of non-compliance with regulation and policy, and effectiveness of execution on member facing transactions and account openings. The Risk team is very present with internal team members and have multiple employee touchpoints. The Enterprise Risk Manager is responsible for ensuring effective and quality work is completed in a timely manner as well as fostering strong relationships with Credit Union employees.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing work through repetitive eye/hand coordination. Write using a pen/pencil or personal computer keyboard daily. Must be able to communicate through speaking and hearing and use visual acuity for examining and reading documentation. Position is required to sit, pull, push, reach, and use repetitive hand motions. Position may be required to work long or unusual hours on occasion.

Ability to work overtime, attend meetings, seminars, and travel.

Working Conditions

Work is performed primarily indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel between branches. There is exposure to potentially hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow to minimize

risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Work Authorization

FFCU requires that all employees be legally authorized to work in the United States, and it abides by all laws that prohibit the employment of undocumented foreign nationals. Any person employed must complete the federal Employment Eligibility Verification Form (I-9) within three days of hire.

Equal Opportunity

FFCU provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, disability, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment.

Diversity Statement

FFCU is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in FFCU policy and the way we do business.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.