Gaming Associate

Overview

We are seeking a dedicated and enthusiastic Associate to join our team. This role is essential in providing exceptional service to our guests while ensuring smooth operations within our facility. The ideal candidate will possess strong customer service skills and the ability to manage various tasks effectively in a fast-paced environment.

Responsibilities

• Provide outstanding guest services by addressing inquiries and resolving issues promptly and professionally.
• Manage daily operations, ensuring adherence to company policies and procedures.
• Supervise team members, fostering a collaborative and positive work environment.
• Handle cash transactions accurately, maintaining precise cash handling practices.
• Utilize basic math skills for processing transactions and managing financial reports.
• Implement conflict management strategies to address guest concerns and maintain satisfaction.
• Collaborate with leadership to enhance customer experiences and operational efficiency.
• Assist in training new staff members, sharing knowledge of best practices in service delivery.

Skills

• Strong conflict management abilities to navigate challenging situations effectively.
• Proven guest services experience with a focus on customer satisfaction.
• Ability to manage multiple tasks while maintaining attention to detail.
• Proficient in cash handling with a solid understanding of basic math principles.
• Leadership qualities that inspire teamwork and motivate others towards common goals.
• Previous experience in a casino or similar environment is preferred but not required.
• Excellent communication skills, both verbal and written, for effective interaction with guests and team members.

Join us as an Associate where your contributions will make a significant impact on our guests' experiences

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 6 – 25 per week

Benefits:

• Flexible schedule

Work Location: In person

Salary : $31,200