What are the responsibilities and job description for the Logistics Coordinator position at Freeway International Logistics?
At Freeway Int’l Logistics, we excel in transportation logistics by prioritizing the needs of both shippers and carriers. With a focus on clear communication, competitive rates, and reliable service, we ensure fairness and efficiency in every interaction. As a Certified Transportation Broker since 1995 and a proud member of TIA, we uphold rigorous standards of accountability and trust. Our commitment to swift payments and maximizing earning opportunities for carriers reflects our dedication to fair practices. Trust our experienced team to handle your transportation needs with precision and reliability, ensuring optimal solutions that benefit both shippers and carriers alike.
Position Overview
Freeway International Logistics is seeking an Operations Manager to join our team. As an Operations Manager, you will be responsible for managing the day-to-day operations of our freight brokerage. Your role will involve coordinating shipments, communicating with clients and carriers, and ensuring that all logistics activities run smoothly.
Responsibilities:
- Manage the scheduling and tracking of freight shipments.
- Communicate effectively with clients and carriers to ensure timely pickups and deliveries.
- Monitor and resolve any issues related to shipments, including delays and routing changes.
- Maintain accurate records of all transactions and operational activities.
- Analyze performance metrics to identify opportunities for process improvements.
- Collaborate with team members to optimize logistics operations.
- Assist in maintaining compliance with industry regulations and company policies.
Qualifications:
- Bachelor's degree in Business, Logistics, or related field (preferred but not required).
- 1 to 3 years of experience in sales or customer service, preferably in logistics or a related industry.
- Excellent verbal and written communication skills.
- Detail-oriented with excellent organizational abilities.
- Strong negotiation and objection-handling skills.
- Results-driven mindset with the ability to meet and exceed targets.
- Familiarity with CRM systems for lead tracking and management.
- Effective time management skills for prioritizing tasks.
- MS Office and MS Excel proficiency.
Perks:
- Competitive base salary plus strong commission structure
- Company Paid Medical, Dental, Vision
- 401k with company match
- Company paid outings
- Monthly company paid lunches
- Generous PTO/Sick Company paid holidays
- Maternity and Paternity leave
- Casual dress code
- Life insurance, Short-term and long-term disability options