What are the responsibilities and job description for the Systemic Anti-Cancer Therapy (SACT) Scheduler position at Freeman Hospital?
Employer heading
Systemic Anti-Cancer Therapy (SACT) Scheduler
Band 4
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
We are looking for a band 4 SACT Scheduler to join our SACT scheduling team on a 8 month fixed term/secondment basis to cover maternity leave.
The role will be an office based admin position dealing with telephone queries from patients undergoing cancer treatment, scheduling in appointments for systemic anti-cancer therapies (SACT) and be part of the wider MDT involved in the patient pathway. The role is fast paced, requiring strict attention to detail and ability to multi task.
The ideal candidate should have excellent computing skills, communication skills and able to liaise with patients. An understanding of cancer waiting times or experience in working in a cancer related role is highly advantageous.
The post is 37.5 hours per week with the core hours being 08:00-18:00 Monday-Friday. Shift pattern is x3 08:00-18:00 and x1 08:00-17:30 per week or can be 08:00-16:00 over Monday-Friday.
PLEASE ENSURE YOU HAVE PERMISSION FROM YOUR LINE MANAGER FOR A SECONDMENT PRIOR TO APPLYING
Main duties of the job
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
Qualifications & Education
Essential criteria
Essential criteria
Essential criteria
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
Name Ashleigh Hughes Job title Senior Sister/ Charge Nurse Email address Ashleigh.hughes4@nhs.net
Systemic Anti-Cancer Therapy (SACT) Scheduler
Band 4
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
We are looking for a band 4 SACT Scheduler to join our SACT scheduling team on a 8 month fixed term/secondment basis to cover maternity leave.
The role will be an office based admin position dealing with telephone queries from patients undergoing cancer treatment, scheduling in appointments for systemic anti-cancer therapies (SACT) and be part of the wider MDT involved in the patient pathway. The role is fast paced, requiring strict attention to detail and ability to multi task.
The ideal candidate should have excellent computing skills, communication skills and able to liaise with patients. An understanding of cancer waiting times or experience in working in a cancer related role is highly advantageous.
The post is 37.5 hours per week with the core hours being 08:00-18:00 Monday-Friday. Shift pattern is x3 08:00-18:00 and x1 08:00-17:30 per week or can be 08:00-16:00 over Monday-Friday.
PLEASE ENSURE YOU HAVE PERMISSION FROM YOUR LINE MANAGER FOR A SECONDMENT PRIOR TO APPLYING
- Interview Date: 22nd December 2025
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
Main duties of the job
- NCCC is a large clinical board with patients being treated in a number of locations. The main duties of the role will include:
- Receiving referrals for cancer treatment
- Booking patients in for pre assessment clinics
- Booking patients in for SACT treatments
- Managing deferrals of patient appointment
- Managing a busy email inbox and responding to queries in a timely manner
- Answering telephone queries and communicating with patients/relatives.
- Liaising with nursing and medical staff
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
- Receives SACT referrals and schedules patients for elective inpatient admission or day case treatments and procedures
- Coordination of elective inpatient admissions for the Northern Centre for Cancer Care, (NCCC) and Specialist Haematology (SH)
- Act a principle contact with patients, health care professionals and other organisations to ensure an efficient, effective and value for money service is in place, maintained and developed
- Liaises with patients, healthcare professionals and other agencies regarding appointments for chemotherapy.
- Contributes to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
- Participates in directorate meetings to support admissions and bed allocation of emergency admissions.
- Provides day to day supervision for A&C staff on the Ward 36, NCCC.
- Provides local training & induction and yearly appraisals for these staff
Qualifications & Education
Essential criteria
- NVQ level III or equivalent knowledge and experience
- GCSE English at level 4-9 (A-C)
- Educated to Degree Level or equivalent
Essential criteria
- Previous experience as an NHS clerical officer
- Knowledge of medical terminology
- Knowledge of the full range of patient administrative systems e.g., eRecord, NEAS Online Booking System,
- Customer Service experience
- Experience of producing reports in a presentable format
- Experience of producing reports in a presentable format
- Experience of SACT regimes
- Knowledge of NHS cancer plan and cancer waiting time target
- Knowledge and awareness of issues affecting NHS acute hospitals
- Supervision of junior staff and participation in staff appraisals
Essential criteria
- IT skills
- Ability to work to challenging deadlines
- Proven Communication Skills
- Ability to work on own initiative
- Ability to manage occasional exposure to distressing or emotional circumstances
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- JD&PS (PDF, 135.3KB)
- Newcastle Staff Benefits (PDF, 274.4KB)
- Behaviour and Civility Charter (PDF, 93.8KB)
Further details / informal visits contact
Name Ashleigh Hughes Job title Senior Sister/ Charge Nurse Email address Ashleigh.hughes4@nhs.net