What are the responsibilities and job description for the Patient Safety Partner (PSP) position at Freeman Hospital?
Employer heading
Patient Safety Partner (PSP)
Band 6
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
Patient Safety Partner - Help Shape Safer Care for Patients
Are you passionate about patient safety?
Do you want to use your lived experience as a patient, carer, family member or member of the public to help improve healthcare services?
The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking Patient Safety Partners to work alongside staff and leaders to help strengthen patient safety, influence decision-making, and support the delivery of the safest possible care for our patients.
This is an exciting opportunity to play a meaningful role in shaping how patient safety is governed, monitored and improved across the Trust.
What is a Patient Safety Partner?
Patient Safety Partners are patients, carers, family members and other members of the public who work in partnership with NHS organisations to influence and improve the governance, leadership and culture of patient safety.
Supported by NHS England, this role provides an opportunity to contribute independent perspectives, offer constructive challenge, and ensure that the patient voice is central to safety improvement work.
Main duties of the job
About The Role
As a Patient Safety Partner, you will work collaboratively with Trust staff and leaders to support the development of a positive patient safety culture and contribute to ongoing safety improvement initiatives.
The Role Will Include
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
What We're Looking For
We Welcome Applications From People Who
Key Information
This is a unique opportunity to help influence how patient safety is developed, monitored and improved. By sharing your experience and perspective, you can help us ensure that patients remain at the heart of everything we do.
If you would like to play a role in improving patient safety and helping us deliver the safest and most positive experience for our patients, we would love to hear from you.
Person specification
Shortlisting Criteria
Essential criteria
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
Name Experience of Care Team Job title Experience of Care Email address nuth.experienceofcare@nhs.net Telephone number 0191 2231382
Patient Safety Partner (PSP)
Band 6
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
Patient Safety Partner - Help Shape Safer Care for Patients
Are you passionate about patient safety?
Do you want to use your lived experience as a patient, carer, family member or member of the public to help improve healthcare services?
The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking Patient Safety Partners to work alongside staff and leaders to help strengthen patient safety, influence decision-making, and support the delivery of the safest possible care for our patients.
This is an exciting opportunity to play a meaningful role in shaping how patient safety is governed, monitored and improved across the Trust.
What is a Patient Safety Partner?
Patient Safety Partners are patients, carers, family members and other members of the public who work in partnership with NHS organisations to influence and improve the governance, leadership and culture of patient safety.
Supported by NHS England, this role provides an opportunity to contribute independent perspectives, offer constructive challenge, and ensure that the patient voice is central to safety improvement work.
Main duties of the job
About The Role
As a Patient Safety Partner, you will work collaboratively with Trust staff and leaders to support the development of a positive patient safety culture and contribute to ongoing safety improvement initiatives.
The Role Will Include
- Attending patient safety and quality committees and meetings
- Reviewing and discussing patient safety information and data
- Contributing to safety improvement projects and working groups
- Providing a patient and public perspective on safety matters
- Working with Trust teams to identify opportunities to improve patient safety and patient experience
- Supporting the development and strengthening of patient safety systems and processes across the Trust
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
What We're Looking For
We Welcome Applications From People Who
- Have lived experience as a patient, carer, family member or member of the public
- Have an interest in patient safety, quality improvement or healthcare services
- Are confident sharing ideas and experiences in a constructive way
- Can work collaboratively with a range of people
- Are able to review information and contribute to discussions
- Are committed to improving care for patients and their families
Key Information
- The appointment will initially be for 12 months
- Patient Safety Partners are not employees of the Trust
- You will receive remuneration for your time and reimbursement of reasonable expenses
- A full Trust and local induction programme will be provided
- Meetings may be held virtually or face-to-face, therefore applicants should be able to attend in either format where required
- The role is open to members of the public; however, employees of
- The Newcastle upon Tyne Hospitals NHS Foundation Trust, Trust Board members and Trust Governors are not eligible to apply
This is a unique opportunity to help influence how patient safety is developed, monitored and improved. By sharing your experience and perspective, you can help us ensure that patients remain at the heart of everything we do.
If you would like to play a role in improving patient safety and helping us deliver the safest and most positive experience for our patients, we would love to hear from you.
- Interview Date Tuesday 22 September 2026
- 10-16 Hours/Month
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
Person specification
Shortlisting Criteria
Essential criteria
- Meets All Essential Criteria
- Meets All Desirable Criteria
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Job Description (PDF, 168.4KB)
Further details / informal visits contact
Name Experience of Care Team Job title Experience of Care Email address nuth.experienceofcare@nhs.net Telephone number 0191 2231382