What are the responsibilities and job description for the Critical Care Support position at Freeman Hospital?
Employer heading
Critical Care Support
Band 2
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
An exciting opportunity has become available to join the team on the Victoria Critical Care Unit at the Royal Victoria Infirmary as a Critical Care Support Assistant.
The post holder will work on a busy critical care unit that specializes in neuro conditions and major trauma injuries.
Main duties of the job
This role will involve assisting registered nurses and other healthcare practitioners in providing high quality patient care and report any concerns regarding a patients condition to the registered practitioner.
The post holder will be required to work part of an effective multi-disciplinary team contributing to the departmental objectives.
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
Person specification
KNOWLEDGE
Essential criteria
Essential criteria
Essential criteria
Essential criteria
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
Name Sean Marshall-Kellie Job title Matron Email address sean.marshall-kellie@nhs.net Telephone number 01912821904
Critical Care Support
Band 2
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job Overview
An exciting opportunity has become available to join the team on the Victoria Critical Care Unit at the Royal Victoria Infirmary as a Critical Care Support Assistant.
The post holder will work on a busy critical care unit that specializes in neuro conditions and major trauma injuries.
- Interview Date: 7 October 2026
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
This role will involve assisting registered nurses and other healthcare practitioners in providing high quality patient care and report any concerns regarding a patients condition to the registered practitioner.
The post holder will be required to work part of an effective multi-disciplinary team contributing to the departmental objectives.
Working for our organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed Job Description And Main Responsibilities
- Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
- To abide by Trust policies and procedures
- To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care and report any concerns regarding the patient’s condition to the qualified nurse.
- Maintain patients’ privacy and dignity at all times and provide care in a compassionate and sensitive manner.
- Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
- Maintaining a safe, clean and comfortable environment for the patients, their families and visitors.
- Actively contribute to the provision of nutrition of the patients on the Ward / Department
- Assist with admin & clerical duties as required.
Person specification
KNOWLEDGE
Essential criteria
- Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care.
- Ability to meet basic care needs of patients.
- Understanding of confidentiality
- Basic knowledge of Infection Prevention and Control
- Understanding of basic food hygiene concepts
- Understanding of basic safeguarding
- An understanding of working in the NHS
Essential criteria
- Basic IT skills
- Ability to be responsible for own development, identifying training needs, set personal objectives and attend appropriate training as agreed by line manager.
- Ability to initiate emergency action when required e.g. Cardiac arrest, Fire.
Essential criteria
- Ability to plan, prioritise own and delegated work tasks and activities
- Experience of caring in a health care setting
Essential criteria
- NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience in care or domestic work
- GCSEs in English and Maths at Grades 3-1 (or D-G or Level 1 Functional/Key Skills)
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Critical Care Support Worker (PDF, 164.2KB)
- Newcastle Staff Benefits (PDF, 274.4KB)
- Behaviour and Civility Charter (PDF, 93.8KB)
Further details / informal visits contact
Name Sean Marshall-Kellie Job title Matron Email address sean.marshall-kellie@nhs.net Telephone number 01912821904