What are the responsibilities and job description for the Operations Coordinator position at Freeman Company?
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
It is the responsibility of the Operations Coordinator to perform clerical duties within the branch. Work as support staff in the performance of administrative responsibilities for the supervisory and management team as directed. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Orlando, FL.
Essential Duties & Responsibilities
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
It is the responsibility of the Operations Coordinator to perform clerical duties within the branch. Work as support staff in the performance of administrative responsibilities for the supervisory and management team as directed. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Orlando, FL.
Essential Duties & Responsibilities
- Perform clerical and administrative duties in an office setting.
- Use a variety of office software applications including but not limited to word processing, email, and excel, and using Share point (ECS) and Citrix (TSS & EMS) for tickets processing.
- Receive and deliver MRE tickets from CPIA, detail department, and delivers in-house tickets from Detail department for cut shop and carpenter shop as needed.
- Sort and print tickets using SharePoint (ECS).
- Revise tickets ensuring status and completeness before printing. Responsible for printing the desired amount based of show size.nce printed, staples, sorts, and organizes by ticket number.
- Distribute printed tickets to warehouse production manager.
- Open and create new files for each individual job/show.
- Print TSS and booking reports for each file, along with all the released graphic tickets and create a graphics file for each show for sign world.
- Develop and modify practices that improve the workflow of documents.
- File and maintain documents of jobs/shows, organized by date and ticket number, create storage bins for closed shows (up to two months old) and maintain a storage file list each month.
- Prepare labels/tags for material bins located in office, sign world, show site support and show tags for every MIS component for show site via excel using a predefined template.
- Operate and maintain office equipment such as printers and copy machines, fixing any malfunctioning office equipment to best of knowledge, calling IT when needed. Replacing toners, empting waste box and maintaining paper supplies. May serve as liaison with Copier service and vendor.
- Assist with other projects and special assignments as required by Freeman Management Team.
- Perform other duties as assigned.
- High School Diploma or equivalent required.
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.