What are the responsibilities and job description for the New Deal Outpatient Coordinator (LPC, LMSW, LCSW) position at Freedom Behavioral Hospital of Plainview?
Freedom Behavioral Health of Plainview is searching for qualified applicants for the position of Program Coordinator, Intense Outpatient Program (IOP) located in the New Deal area. This position will drive our IOP census and process. We are looking for an individual who can provide an atmosphere of quality services thru working as a team with social services Therapists, drivers, and other department staff providing quality outpatient therapy services for our Geriatric patients.
The Coordinator of the IOP is responsible for the overall leadership and operation of the facilities’ outpatient services and functions, subject to oversight by the Hospital Administrator, CEO, and/or Board of Directors. The Coordinator of IOP shall assure the outpatient program is adequately staffed, programming meets the standards set in accordance with Federal and State regulations, Freedom BHs' Mission, policies and procedures and Performance Improvement Standards. The Coordinator of the IOP develops referral relationships with resources in the community and acts as a conduit for information between the facility and the resources, making each aware of how their services may compliment and meet the client’s needs. Collaborates with the Service Development Director, staff, and community to identify specific areas of educational needs. An annual educational calendar is developed and then implemented to enhance community understanding of mental health issues and/or develop/improve staff skill levels. As the Coordinator of the IOP, case management functions within the community are undertaken. The function acts as a liaison between providers and referral sources to ensure the smooth transition of services from different levels of clinical intensity.
RESPONSIBILITIES:
- Provides direction, supervision, monitoring for all staff of the Outpatient Program, being available for formal or informal supervision.
- Cooperates and works with all members of the management team to develop, formulate, implement and revise clinical programming proposals for recommendations to medical and professional staff and to adhere to regulatory body standards and meet facility goals and objectives.
- Assist with and participate with the marketing process to ensure continued growth or admissions for census and group program needs.
- Provides, coordinates and monitors in-service opportunities for staff continuing education.
- Supervises Utilization Review and performance improvement in the outpatient setting.
- Provides/coordinates education to staff and monitoring for compliance plan, and specific age/disability/cultural sensitivity and diversity adherence, as well as demonstrates an ability to assess and interpret age/disability specific information and patient population response to treatment.
- Communicates in an age/disability related manner to patients and patients’ families.
- Conducts treatment planning, discharge planning and facilitates support groups to meet the needs of patients and families.
- Works closely with the facility administrator to achieve the programs financial goals in regard to expense management and revenue production, as well as maintain overall administrative and committee structure.
- Provides and solicits customers, departments, and facility information orally and in writing on overall facility performance.
- Performs other duties and projects as assigned.
REQUIREMENTS:
SKILLS & QUALIFICATIONS:
Bachelor's degree from accredited college/university; or
Minimum of 2-3 years management/leadership in a clinical setting preferred.
Prior work with mental health preferred.
Prior experience working with Geriatric patients highly preferred.
Experience/Skills:
Excellent assertive communication skills. A sound leader who possesses excellent communication and interpersonal skills to foster cooperation across departmental lines and manage information, environmental, and fiscal resources to accomplish goals. Good writing and composition skills. Able to organize and prioritize high volume workload. Able to function with minimal supervision. Ability to maintain overall good work attitude and interact cooperatively and professionally with other staff members. Possess basic competency in age, disability, and cultural diversity needs of patients served and ability to relate to patients in a manner sensitive to those needs. Must be able to work under close supervision. Must successfully complete CPR certification.