What are the responsibilities and job description for the UNIT CLERK position at Freedom Behavioral Hospital of Greenville?
Position Summary
Freedom Behavioral Hospital of Greenville is seeking a detail-oriented and organized Unit Secretary to support the nursing department. This role serves as a critical communication hub between nursing staff, patients, families, and providers.
The Unit Secretary provides administrative, clerical, and coordination support to ensure efficient unit operations, accurate patient records, and timely communication across departments.
Key Responsibilities
- Serve as liaison between nursing staff, patients, families, and providers
- Perform receptionist duties including answering phones and greeting visitors
- Maintain and organize patient medical records and charts
- Enter admissions, discharges, and patient data into the EHR system
- Assist with coordinating patient transport, labs, radiology, and dietary needs
- Monitor and report discrepancies in patient records and census
- Support Director of Nursing with administrative reporting (incident reports, staffing, etc.)
- Ensure availability of forms, supplies, and office equipment
- Assist nursing staff with communication, documentation, and workflow coordination
- Participate in unit meetings and support implementation of policies and procedures
- Provide support during medical rounds and assist with order entry as needed
- Perform general clerical duties (faxing, copying, emailing)
- Maintain confidentiality and compliance with HIPAA and hospital policies
Qualifications
Education:
- High School Diploma or GED required
- Knowledge of medical terminology preferred
Experience:
- Minimum 1 year of clerical, receptionist, or healthcare experience preferred
- Prior hospital or behavioral health experience strongly preferred
Skills & Competencies
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy in documentation
- Ability to work in a fast-paced, high-interruption environment
- Basic computer and data entry skills
- Ability to follow policies, procedures, and instructions
- Basic understanding of medical and psychiatric conditions
Certifications / Requirements
- Valid Driver’s License or Government ID
- CPR Certification (or ability to obtain)
- Behavioral Management Training (provided if needed)
- TB test required upon hire and annually
Work Environment
- Behavioral health hospital setting
- Moderate to high noise level
- Fast-paced environment with frequent interruptions
- Exposure to psychiatric patients in acute care settings
Physical Requirements
- Ability to stand/walk for extended periods
- Ability to sit for long periods (4 hours)
- Ability to lift at least 10 lbs
- Ability to hear alarms, phones, and communicate clearly
Why Join Us
At Freedom Behavioral Hospital, you play a key role in supporting patient care and nursing operations. We value teamwork, professionalism, and individuals who thrive in a fast-paced healthcare environment.