What are the responsibilities and job description for the Sales and Hospitality Intern position at Frederick Keys?
Start Date: April/May 2026
End Date: September 2026 (school schedule permitting)
Compensation: Unpaid; College Credit
Job Description
The Frederick Keys Sales and Hospitality Intern is a part-time internship designed only for current university students who will be receiving college credit for participation in this internship. The Sales and Hospitality Intern will be gaining real-world experience with responsibilities within the organization. They will receive the opportunity to learn and observe how a professional sports organization operates and gain valuable skills in communication, fan experience, sports ticket sales.
QUALIFICATIONS
- College sophomores, juniors, seniors, or graduate students working for academic credit in Sport Management, Business Management, or Sales.
- Thorough knowledge of the Microsoft Suite (Word, Excel, and PowerPoint)
- Ability to uphold company and Attain customer service standards
- Individual must be energetic, enthusiastic, and a dedicated team player
- Excellent interpersonal skills
- Ability to work event nights, weekends, and holidays as required
- Excellent written and verbal communication skills
- Ability to pay attention to details
GENERAL RESPONSIBILITIES
- Assist in grass roots advertising and prospecting for group events
- Gain knowledge and experience in servicing group and sponsorship clients
- Gain experience in clear and friendly phone manners
- Work Frederick Keys home games as directed by the Group Sales Manager
- Spend time shadowing and learning from top-tier Group Sales Account Managers and Sponsorship Sales Account Manager as directed by the Group Sales Manager
- Represent the organization, as needed, at outside community events and appearances
- Work non-gameday Frederick Keys events held at Nymeo Field at Harry Grove Stadium
- Research and identify potential clients and groups for group events and sponsorship
- All other duties assigned by Senior Marketing and Gameday Manager, Group Sales Manager, and General Manager of the Keys
GAME DAY RESPONSIBILITIES
- Assist with the set-up and take down of booked hospitality areas
- Assist in taking photos of in-game sponsorship elements
- Host and attend to group birthday parties
- Host and attend to group hospitality spaces including suites and picnics
- Meet, grow, and maintain relationships with key sponsors during games and events
- Meet and engage with groups located in the seating bowl to ensure superior fan experience
- Engage with fans and ensure top customer service at Nymeo Guest Services
- Assist with the execution of paid on-field groups such as Anthem Buddies, National Anthems, color guard, and parades.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.