What are the responsibilities and job description for the Administrative Assistant- Front Desk & Marketing position at Frederick Innovative Technology Center, Inc?
FITCI is seeking a professional and dependable Front Desk Administrative Assistant to support daily operations at our innovation and business incubator facility in Frederick, MD. This position serves as the first point of contact for visitors, clients, and partners and plays an important role in maintaining an organized, professional, and secure office environment.
We are looking for someone who values consistency, takes pride in being reliable, and enjoys supporting the smooth day-to-day function of an organization.
About FITCI
Frederick Innovative Technology Center, Inc. (FITCI) is a non-profit organization dedicated to fostering entrepreneurship in Frederick County. We provide office and laboratory space, strategic support, and business resources to emerging startups and biotechnology companies. FITCI serves as a thriving collaborative hub where innovation, public-private partnership and job growth intersect.
Key Responsibilities
Front Desk & Reception
- Welcome and assist visitors in a professional and courteous manner
- Answer and route incoming calls
- Maintain visitor logs and support building opening/closing procedures
Mail & Facility Support
- Receive and distribute mail and deliveries
- Administer keys and maintain access records
- Maintain front office organization and appearance
Administrative Support
- Assist with scheduling and meeting room coordination
- Support light data entry and document management
- Provide general office support as needed
Marketing & Communications Support
- Assist with posting and updating content across FITCI’s social media platforms (LinkedIn, Facebook, Instagram)
- Support promotion of events, programs, and workshops through digital channels
- Help maintain and update website content as needed
- Assist in creating basic marketing materials (event flyers, graphics, email content)
- Coordinate with staff to gather content, photos, and updates from clients and programs
- Support email communications and newsletters (e.g., event reminders, announcements)
- Help track engagement and maintain contact lists in HubSpot or similar platforms
Qualifications
- 1-3 years of administrative or front desk experience preferred
- 1-3 years of marketing experience preferred
- Bachelor's Degree preferred
- Strong phone etiquette and professional communication skills
- Excellent organizational skills and attention to detail
- Professional demeanor and reliability handling day-to-day operations
- Proficiency with Microsoft Suite and general computer skills
- Dependable, punctual, and able to maintain confidentiality
TO APPLY: Fill out the application at link
https://rnzu5.share.hsforms.com/2vBO0HJHxQiuUgiY_pSKMaQ
*quick apply applications through LinkedIn will not be reviewed*