Administrative Assistant (Front Desk)

Administrative Assistant – Full Time
Location: Bethesda, MD (On-site)

Join a respected CPA firm where your attention to detail, professionalism, and client service mindset will be valued every day.

We are seeking a Front Desk Administrative Assistant to be the first point of contact for our clients and guests. This role requires a warm, professional communicator with excellent organizational skills and the ability to manage multiple priorities in a fast-paced, deadline-driven environment.

You will handle incoming calls, schedule appointments, prepare correspondence, assist with document handling, and ensure the front office operates efficiently and reflects the professionalism of our firm.

Compensation & Benefits:

• Starting salary: $40,000–$48,000, commensurate with experience
• Paid overtime
• Health, dental, and vision insurance
• 401(k) plan
• Paid parking
• Professional development and growth opportunities

Key Responsibilities:

• Greet visitors and answer a high volume of incoming calls during busy periods; handle inquiries with professionalism and courtesy.
• Route calls accurately to the appropriate team members; take clear, detailed messages and ensure timely follow-up.
• Manage prospect scheduling and consultation coordination for partners and managers.
• Schedule internal and client meetings, ensuring calendar accuracy.
• Maintain front desk and general office cleanliness.
• Stock and organize supplies, prepare outgoing mail, and manage incoming deliveries.
• Prepare dictations, type and proof correspondence, letters, and memos with precision and confidentiality.
• Scan, save, and properly label client documents.
• Assist with file organization and document retention.
• Place professional, friendly follow-up calls to clients as directed.
• Provide administrative support to accounting and client coordinator teams as needed; assist with firm events and logistics.
• Perform additional administrative or project-based tasks as assigned by supervisors or firm leadership, ensuring flexibility and responsiveness to changing priorities.
• Handle sensitive financial and client information discreetly at all times.

What We’re Looking For:

• Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel).
• Excellent verbal and written communication; polished phone etiquette.
• Meticulous attention to detail, ability to multitask and prioritize effectively.
• Reliable, punctual, and maintains a calm, friendly demeanor in a busy office.
• Able to follow procedures, prioritize tasks, anticipate needs, and complete work with minimal supervision.
• Comfortable handling confidential information with discretion

This is an in-office role. Remote work is not available.

If you're highly organized, proactive, and enjoy being at the center of a team dedicated to client service, we encourage you to apply.

GROW WITH US.
Sullivan & Company, CPAs
www.eSullivan.net

Job Type: Full-time

Pay: $40,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Bethesda, MD 20814 (Required)

Work Location: In person

Salary : $40,000 - $48,000