Property Manager

LOCATIONS: Wilson, NC, Fully Onsite

Responsibilities:

• Lead, manage, and follow up on all site operations. This includes overseeing the maintenance, marketing and leasing, collections, resident retention, customer experience, administration, compliance, expense control, and the financial performance of your community.
• Set, schedule, and manage all team and property priorities to deliver and promote superior resident experiences that will support in the retention of our residents
• Achieve established budgeted financial and operational goals including revenue, occupancy, and expense management. Participate in daily, weekly, or monthly calls, reporting, etc.
• Maintain accurate resident and property records, reports, files, logs, inspections, etc.
• Drive consistency of operations and activities as per our BRM core values, policies and procedures and instituting best practices that also adhere to city, county, state, or federal government ordinances and laws
• Provide an amazing customer experience to our future and current residents that will leave them ‘Surprised & Delighted’ each time they interact with our onsite teams
• Define success for your teams by understanding your properties business plan and outline goals, expectations, and KPI’s
• Recruit, interview, and onboard team members, always with a focus on building the community’s bench strength
• Develop, mentor, lead, train, and manage your team while promoting a healthy, collaborative team atmosphere to ensure property and team goals are achieved. Constantly seek to serve others by listening to your team’s needs
• Identify and report potential liability issues and/or incidents involving harm to property or persons
• Identify areas that need attention, need improvement, create efficiencies, increase team productivity, and make recommendations and when needed, provide solutions
• Keep your team apprised of all company communications, updates, changes, etc
• Provide additional support to our company and its other teams and communities as reasonably requested
• Required to be on call 24/7 except during time off requests to handle after hour, emergency, and holiday calls. This includes during inclement weather.

Qualifications:

• Must be eligible to work in the U.S.
• Must have a valid Driver’s License.
• Must have reliable transportation.
• Yardi and Rent Café CRM experience a huge plus!
• Minimum of 2 years’ experience in the multifamily housing industry as a Property Manager.
• Bi-lingual is a plus!

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position(s) 85% of the time; regularly using hands to operate office machinery and regularly required to walk, talk, and hear. Must be able to travel within 20 miles of the community. Travel may vary in frequency, duration and need.

Required Skills/Abilities

• Must have motivation for sales and be able to get creative with new and improved ways to market your community. Stepping outside of your office will be key to promoting leasing and renewal opportunities at your community.
• Excellent verbal and written communication skills
• Strong interpersonal and customer experience skills
• Excellent organizational skills and attention to detail
• Must have a good understanding of real estate and relevant landlord-tenant laws
• Time management skills with a proven ability to meet deadlines
• Analytical and problem-solving skills
• Proficient with Microsoft Office Suite to include Outlook, Word, and Excel.