What are the responsibilities and job description for the Account Manager position at Frederick Fox?
Job Title: Account Manager
Location: Apache Junction, AZ (Remote/Office Flexibility with Local Travel)
Employment Type: Full-time
About the Role:
We are seeking an experienced Account Manager to join one of our top clients in the Apache Junction, AZ area. This role is all about building strong, lasting relationships with clients while overseeing field operations to ensure service excellence.
The Account Manager will serve as the primary contact for a portfolio of clients, focusing on client satisfaction, retention, and identifying opportunities for additional services.
Responsibilities:
- Develop and maintain long-term relationships with clients.
- Conduct regular site walkthroughs to ensure service and quality expectations are being met.
- Lead and resolve client concerns promptly and effectively.
- Proactively present site enhancement ideas and solutions.
- Drive referrals and support business development efforts.
- Generate accurate estimates while maintaining healthy gross margins.
- Assist in overall branch leadership and financial health.
- Ensure client records and databases are kept up-to-date.
Qualifications:
- Associate degree in a business-related field, or equivalent experience.
- 3 years of customer service, management, and leadership experience (landscaping industry experience a plus!).
- Strong communication, relationship-building, and problem-solving skills.
- Ability to coach teams and foster a positive work environment.
- Comfortable traveling routinely by car to client sites.
What We Offer:
- Flexibility to work remotely or from an office environment.
- Opportunity to work with a supportive and growing team.
- Career development opportunities and leadership growth.
- Competitive compensation.
Extra Perks:
- Company car, gas, insurance, phone, maintenance included.
- $45/week fee for personal use.
- Eligible for discretionary year-end team bonus.
Ready to take the next step?
We’d love to connect with you! Apply today or reach out directly to Rhonda Hartz at rhonda@hirewithfox.com or call/text 605-496-5650 for more information.
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Salary : $65,000 - $72,000
