Retail Pharmacy Supervisor

The Retail Pharmacy Supervisor is responsible for the day-to-day operational oversight of the retail pharmacy and distribution staff to ensure safe, efficient, and compliant medication services. This role provides direct supervision of pharmacists, pharmacy technicians, and support personnel while maintaining optimal workflow, staffing, inventory management, regulatory compliance, and customer service. The Supervisor serves as a clinical and operational leader, collaborates with interdisciplinary teams, and actively supports continuous quality improvement initiatives.

This is a full time role working Monday-Friday, between the hours of 8:00am-5:00pm on-site at our South Lake Union Campus.

Provide leadership, direction, and workflow oversight to pharmacists, pharmacy technicians, and support personnel to ensure safe, effective, and efficient pharmacy services.

• Hire, train, coach, support, develop, discipline, and evaluate pharmacy personnel to promote engagement, accountability, high performance, and professional growth.

• Assist in the development, implementation, and maintenance of departmental policies, procedures, and standard operating procedures to support safe and compliant pharmacy practice.

• Monitor and maintain compliance with all applicable federal, state, organizational, regulatory, and accreditation requirements, ensuring ongoing operational readiness.

• Lead and support quality assurance, quality improvement, medication safety, and error prevention initiatives, including review and follow-up of safety events and implementation of corrective actions.

• Collaborate with pharmacy leadership, multidisciplinary teams, and organizational committees to support departmental objectives, strategic initiatives, and continuous improvement efforts.

• Communicate departmental goals, operational priorities, performance expectations, and key updates to staff while fostering a culture of safety, teamwork, and service excellence.

• Oversees day-to-day retail pharmacy and distribution operations to ensure safe, efficient, and compliant medication dispensing.
• Ensures appropriate staffing and scheduling to support operational demands and customer service expectations.
• Provides operational oversight of medication inventory management, including storage, distribution, inventory controls, and controlled substance accountability.
• Identifies and resolves operational challenges and implements workflow improvements to optimize efficiency, patient experience, and service quality.
• Collaborates with healthcare professionals to support safe and effective outpatient medication management processes.
• Coordinates pharmacy intern and technician training programs, including onboarding, competency development, and experiential learning activities.
• Performs pharmacist duties as required to maintain continuity of operations and patient care services.

Required:

• Doctor of pharmacy (PharmD) degree, or equivalent, from an accredited School of Pharmacy
• 4 years of experience as a Pharmacist or 2 years as a Lead Pharmacist or in an equivalent supervisory capacity
• State of Washington Pharmacist License
• Strong knowledge of pharmacy operations, distribution systems, and regulatory requirements.
• Demonstrated leadership, organizational, and problem-solving skills.
• Excellent interpersonal, coaching, and conflict-resolution skills.
• Proficiency with pharmacy information systems, and dispensing technology.
• Commitment to patient safety, quality improvement, and service excellence.
• Strong written and verbal communication skills
• Proven project management skills and committee experience
• Proficiency in basic computer skills (EMR, Word, Excel, PowerPoint, Outlook, etc.)
• Ability to work under pressure related to work/time deadlines
• Ability to provide feedback about staff performance to staff
• Strong teaching ability
• Ability to lead committees

Preferred:

• Experience with inventory management systems, distribution operations, and accreditation activities.
• Experience leading quality assurance, medication safety, or operational improvement initiatives.

Pre Employment Drug Screening:

As a condition of employment Fred Hutch conducts pre-employment drug testing for this pharmacy role. All offers of employment in the pharmacy department are conditional on the applicant successfully completing and passing a drug test in accordance with the Fred Hutch policy.

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.