What are the responsibilities and job description for the Retail Wellness Associate position at Cascadia Pharmacy?
About Us
We’re an independent wellness store and pharmacy passionate about helping our community live healthier, happier lives. From personalized service to thoughtfully curated products, we believe wellness should feel welcoming, supportive, and empowering. Our team is made up of people who genuinely care — about our customers, our coworkers, and the work we do every day.
About the Role
We’re looking for a friendly, motivated Health & Wellness Retail Associate to be the welcoming face of our store. If you love helping people, enjoy learning about wellness products, and thrive in a warm, team-oriented environment, this could be the perfect role for you.
You’ll play a key part in creating an exceptional customer experience while helping shoppers find the products that best support their health goals.
What You’ll Do
Customer Experience
- Greet every customer with warmth and enthusiasm
- Provide guidance on vitamins, supplements, natural remedies, and OTC products, gifts and store merchandise
- Help customers understand product benefits and proper usage
- Operate the point-of-sale system efficiently
- Handle questions, concerns, and returns with professionalism and care
Inventory & Merchandising
- Receive, unpack, and organize incoming products
- Keep shelves fully stocked, organized, and visually appealing
- Perform regular inventory checks and assist with reordering
- Maintain accurate inventory records in our system
Store Presentation
- Keep the store clean, inviting, and well-organized
- Create eye-catching displays for promotions and new arrivals
- Follow safety and sanitation standards to ensure a healthy environment
Sales & Engagement
- Support in-store promotions and special events
- Share information about sales, promotions, and loyalty programs
- Thoughtfully upsell and cross-sell to enhance each customer’s experience
Team Collaboration
- Work closely with pharmacy staff for seamless customer service
- Participate in team meetings and ongoing training
- Contribute ideas and stay engaged as we grow together
What We’re Looking For
- High school diploma or equivalent (additional wellness-related education is a plus)
- Previous retail or customer service experience, ideally in health or wellness
- Friendly, approachable communication style
- Basic knowledge of health and wellness products (or eagerness to learn)
- Ability to lift and move boxes up to [15] lbs
- Comfort using computers and inventory systems
- A positive attitude and genuine passion for helping others feel their best
What We Offer
- Competitive hourly wage with bonus incentive program (Pay will be based on your experience and knowledge of vitamins and supplements).
- Generous PTO
- Health, Dental, Vision, and Retirement plans
- Employee discount on store products
- Opportunities for growth and professional development
- A supportive, collaborative, and uplifting work environment
Job Types: Full-time, Part-time
Pay: $18.00 - $26.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Retail: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Mill Creek, WA 98012 (Required)
Work Location: In person
Salary : $18 - $26