What are the responsibilities and job description for the Customer Service Support Associate position at Fred Beans Automotive Group?
Brief Description
The Fred Beans Dealerships in Langhorne are looking for a charismatic individual to assist their Assistant Service Managers!
Fred Beans Automotive Group is one of Pennsylvania’s largest and most respected automotive retailers. We have over 30 dealerships, 20 automotive brands, six collision centers, and a strong reputation for promoting from within. We’ve been named “Best Places to Work” by the Philadelphia Business Journal for eight years in a row.
Schedule: This position can be part-time or full-time, depending on what you are looking for. For full-time positions, you must be available to work Saturdays.
What You’ll Do:
Who We’re Looking For:
This is a great opportunity for someone who:
The Fred Beans Dealerships in Langhorne are looking for a charismatic individual to assist their Assistant Service Managers!
Fred Beans Automotive Group is one of Pennsylvania’s largest and most respected automotive retailers. We have over 30 dealerships, 20 automotive brands, six collision centers, and a strong reputation for promoting from within. We’ve been named “Best Places to Work” by the Philadelphia Business Journal for eight years in a row.
Schedule: This position can be part-time or full-time, depending on what you are looking for. For full-time positions, you must be available to work Saturdays.
What You’ll Do:
- Assist current Assistant Service Managers (ASMs) with daily tasks
- Support customer service in the service department (greeting, scheduling, inquiries)
- Help with coordinating workflow, follow-ups, and ensuring smooth operations
- Voted “Best Places to Work” 8 Years Running – Our people-first culture sets us apart.
- Company-Funded Training – We invest in your future. Last year alone, we spent over $600,000 on training and leadership development for our team.
- Career Growth Opportunities – We promote from within and offer clear paths for advancement.
- Performance Incentives – Earn more as you help the team and our customers succeed.
- Work-Life Balance – Convenient Monday through Saturday schedule with no Sundays required.
- Medical, dental, and vision insurance
- Life and disability coverage
- Pet insurance
- 401(k) with company match
- Paid parental leave
- Paid vacation, personal days, and holidays
- Volunteer Time Off
- Bereavement leave
- Employee savings and referral bonuses
- Discounts on vehicle purchases, parts, and service
- AutoRewards membership with savings at over 150 vendors
- Healthy Living Program to support your physical, mental, and financial wellness
Who We’re Looking For:
This is a great opportunity for someone who:
- Is friendly, outgoing, and enjoys interacting with customers and coworkers
- Has a positive attitude and brings energy to their work
- Has customer service experience and wants hands-on learning in the automotive field
- Has strong communication skills and is comfortable working with different personalities
- Is organized and able to keep track of multiple tasks and priorities
- Stays calm and professional, even when things get busy
- Has a strong work ethic and takes pride in doing things the right way
- Is dependable, reliable, and someone the team can count on
- Is eager to learn and isn't afraid to ask questions
- Can work independently while also being a strong team player
- Is detail-oriented and follows through on responsibilities
- Enjoys helping people and creating a positive customer experience
- Fred Beans Automotive is an equal opportunity employer*
Salary : $600,000