What are the responsibilities and job description for the Senior Health Information Coordinator position at Frasier?
Behind every strong care team is documentation they can trust.
In senior living and long‑term care, accurate, compliant records are critical—not just for regulatory success, but for ensuring residents receive safe, consistent, and high‑quality care.
As a Health Information Coordinator – Long Term Care, you’ll bring your experience to a role where precision, accountability, and follow‑through directly support clinical excellence. Your expertise will help ensure records across our Skilled Nursing, Assisted Living, and Memory Support settings are complete, reliable, and always survey‑ready.
This role is ideal for someone with 3–5 years of experience in long‑term care or senior living who understands the pace, regulations, and expectations of this environment—and takes pride in being a trusted partner behind the scenes.
WHO WE ARE
As a nonprofit 501(c)(3) Life Plan retirement community rooted in Boulder since 1960, Frasier is on a mission: to build community that inspires and celebrates life.
What makes us stand out? Our values-based culture. We foster community, cultivate curiosity, inspire excellence, and lead with respect and accountability in every interaction.
OUR INVESTMENT IN YOU
Pay Range: $22.60–$28.08 per hour based on experience and qualifications
Schedule: This is an on‑site role based at Frasier’s Boulder campus and is not eligible for remote or hybrid work.
Applications are reviewed as received and accepted until the position is filled.
Comprehensive Benefits That Wow
- We’ve got you covered — Frasier pays 83% of your Health, Dental & Vision premiums
- Grow your future — 401(k) with 100% match on the first 5%
- Security you can count on — Employer-paid Disability & Life Insurance
- Recharge and refresh — Generous PTO, up to 18 days/year
- Invest in yourself — Tuition reimbursement up to $5,250 annually
Perks That Make Life Better
- Stay strong for free — On-site fitness center at no cost
- Support when you need it — Free Employee Assistance Program (EAP)
- Move more, spend less — YMCA membership for just $10/month
- Commute made easy — Free EcoPass for full-time team members
Why You’ll Love Working Here
- Make an impact, daily — support accurate records that enable quality care
- Be trusted — bring your long-term care experience to a role teams rely on
- Belong here — join a collaborative, respectful healthcare community
- Be inspired — work in beautiful Boulder with mountain views that uplift your day
WHAT YOU’LL OWN
Maintain Accurate & Compliant Medical Records
- Manage health information processes across Skilled Nursing, Assisted Living, and Memory Support
- Ensure documentation meets long‑term care regulatory standards and is consistently survey‑ready
- Monitor records in PointClickCare (PCC) and proactively resolve documentation gaps
Support Documentation Quality & Compliance
- Conduct routine medical record audits within a long‑term care environment
- Partner with clinical leaders to strengthen documentation practices and survey preparedness
- Contribute to Quality Assurance and Performance Improvement (QAPI) initiatives
Release of Information & Record Retention
- Manage release of information in compliance with HIPAA and long‑term care requirements
- Maintain accurate disclosure logs and oversee record retention and secure destruction
Be a Go‑To Resource
- Serve as an experienced resource to clinical teams, admissions, and leadership
- Support state and federal survey readiness, audits, and record requests
- Collaborate with an RHIA consultant overseeing the Skilled Nursing medical record program
WHAT YOU KNOW AND HAVE EXPERIENCED
- 3–5 years of experience in health information, medical records, or HIM roles within long‑term care or senior living (required)
- Strong understanding of Skilled Nursing Facility (SNF) documentation standards and survey expectations
- Hands-on experience with electronic health records (PointClickCare preferred)
- Working knowledge of HIPAA, medical record compliance, and release of information processes
- Familiarity with ICD‑10 coding and its application to clinical documentation
- Associate degree in Health Information Management, Health Administration, or related field preferred
- RHIT, RHIA, CHIM, or similar credential preferred but not required
YOU’LL BE A GREAT FIT
- Bring proven experience and confidence working within regulated long‑term care settings
- Take pride in accuracy, organization, and consistent follow‑through
- Communicate clearly and respectfully, even when addressing gaps or compliance needs
- Stay calm and solutions-focused in a fast-paced, survey-driven environment
- Enjoy supporting care teams behind the scenes with reliable, high-quality work
- Represent Frasier with professionalism, integrity, and respect
WHAT WE DO
At Frasier, we create a vibrant lifestyle for seniors through a full continuum of care—independent living, assisted living, memory support, and skilled nursing. More than 300 dedicated team members help nearly 500 residents thrive with exceptional dining, wellness programs, health services, and engaging activities.
We honor our rich history while shaping the future with innovation, compassion, and a commitment to excellence.