245D Program Coordinator

Build Something Bigger — And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities — defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger — a more inclusive, connected world where everyone belongs. At Fraser, you’ll find more than a job. You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives — including your own.

Fraser is looking for a Program Coordinator to support our Community Living team. In this role you will provide supervision and leadership to assure continuous quality improvement in active treatment service development and implantation and comply with all regulations as well as the vision, policies and budgetary parameters of Fraser. You must be 245D qualified for this position.

There are 2 divisions in Frasers Community Living:

• Supervised Living
  • Fraser has over 20 group homes
  • All homes have 4 residents
  • These residents need 24/7 supervision and need help with hygiene cares, housekeeping tasks, taking to activities/appointments, daily hands-on support, and med passing
• Supportive Living
  • Fraser has 5 apartment settings
  • These residents do not 24/7 supervision and are more independent and require verbal prompting
  • Program Coordinator you oversee 1 apartment complex

Qualifications:

• 2 years of professional experience working with individuals with mental health needs
• 1 year of supervisory and program coordination preferred
• Valid driver's license required
• You must be 245D qualified in one of the following ways for this position:
  • HS Diploma or Equivalent AND four years of full-time work experience providing direct care services to persons with disabilities
  • BA/BS in Human Services or related field AND 1 year of full-time work experience (or equivalent) providing direct care services to persons with disabilities
  • Associate degree in Human Services or related field AND 2 years of full-time work experience (or equivalent) providing direct care services to persons with disabilities

Responsibilities Related to Individuals Served:

• Coordinate intakes and discharges in adherence with policies and procedures.
• Remain abreast of and follow all regulations and best practices in the delivery of services.
• Communicate staffing needs to Human Resources/Staffing Coordinator.
• Submit all billing to Accounting Department in accordance with the schedule.
• Monitor utilization of service hours to avoid over or under utilization.
• Coordinate services with other professionals, such as physicians, mental health professionals, and IDT/special education teams, as applicable.
• Carry and respond to all incoming calls on the Community Living emergency cell phone in accordance with the emergency cell phone and incident response procedures.
• Provide culturally responsive services using interpreter services when requested.

Responsibilities Related to Staff:

• Provide job training, direction, and supervision as required by regulations, Fraser policies and procedures or as needed.
• Ensure individual billing forms and time clock exception forms are submitted to accounting in accordance with the payroll schedule.
• Provide leadership and guidance to employees supervised, including consultation for problem solving and conflict resolution.
• Develop and implement training materials for employees supervised as needed or requested.
• Promote professional growth and job satisfaction of staff by motivating, developing, and coaching.

Administrative Responsibilities:

• Maintain documentation as outlined in the regulations and in accordance with Fraser’s policies and procedures.
• Document all Records of Conversation and coaching sessions with employees supervised.
• Maintain all records in accordance with HIPAA requirements.
• Regular and timely attendance.

Fraser Offers:

• Opportunities for community involvement in Fraser organized events
• Career growth opportunities
• Tuition Discounts at select colleges and Fraser School
• Fraser is a qualified employer in the Public Student Loan Forgiveness Program
• Employee Referral Bonuses
• Paid training
• Verizon Wireless cell phone plan and accessories discount

Benefits for Full-time Employees (30 hours per week):

• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance, Generous Paid Time Off Plan

Location, Schedule & Pay:

• Locations
  • Supportive Living
    
    • Minnetonka, MN
  • Supervised Living
    • Eden Prairie, MN
• This position is full-time 40 hours a week
  • Sunday-Thursday or Tuesday-Saturday
• The starting pay range for this role is $50,000 to $53,000 depending on up qualifications
• $ 1,000 Hiring Bonus for external new hires

Why Join Fraser?

• Meaningful Impact
  Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real — and lasting.
• Competitive Pay & Benefits
  Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.
• Flexibility & Work-Life Balance
  With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.
• Grow Your Career With Us
  We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.
• Culture That Lives Its Values
  Inclusion isn’t just a buzzword — it’s how we operate. You’ll be seen, heard, and supported to bring your full self to work.
• Thrive with Stability and Purpose
  With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.

Fraser is Minnesota’s leader in autism, mental health, and disability services — and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion — every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.

Fraser is an Affirmative Action and Equal Opportunity Employer.

Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.