What are the responsibilities and job description for the Senior Solutions Engineer position at Fraser Advanced Information Systems?
Central & Eastern Pennsylvania | Full-time | Hybrid customer-site travel
Design solutions that engineering can execute.
Watchkeep is looking for a Senior Solutions Engineer with deep technical expertise who can assess complex IT environments, identify risks and requirements, and turn discovery into accurate, implementation-ready solutions.
This is a technical ownership role. You will be responsible for ensuring solutions are well-designed, validated, accurately scoped, and ready for engineering before they are sold.
What You’ll Own
- Lead technical discovery, environment assessments, audits, and site surveys.
- Design secure, supportable solutions across Microsoft 365/Azure/Entra, networking, infrastructure, identity, endpoints, security, and backup/disaster recovery.
- Identify technical debt, compatibility issues, security risks, dependencies, and lifecycle concerns.
- Produce accurate SOWs, BOMs, diagrams, labor estimates, assumptions, dependencies, and implementation plans.
- Validate licensing, compatibility, vendor configurations, quantities, and technical requirements before quoting.
- Present technical recommendations and tradeoffs to customer stakeholders.
- Lead the technical handoff to Project and Field Engineering and resolve gaps before implementation.
What We’re Looking For
- 5 years in infrastructure, cloud engineering, solution architecture, project engineering, managed services, or technical consulting.
- Strong hands-on knowledge of Microsoft cloud, networking/firewalls, servers/virtualization, identity, endpoints, security, and backup.
- Proven ability to translate discovery into accurate, implementation-ready technical designs and documentation.
- Strong analytical and troubleshooting skills with exceptional attention to technical detail.
- Ability to independently research, validate, and challenge incomplete or technically unsound designs.
- Working knowledge of security frameworks such as CIS, NIST, or CMMC is a plus.
The Role
This is not a quota-carrying sales position. Sales owns the commercial relationship; you own the technical integrity of the solution.
You’ll have the autonomy to investigate problems, validate your recommendations, and help establish the technical standards Watchkeep uses to design and deliver customer solutions.
What We Offer
Competitive compensation and benefits, professional development and certification support, hybrid flexibility, and meaningful influence over Watchkeep’s solution architecture and technical standards.
Interested?
Apply with your resume and tell us about one complex solution you personally designed—what you discovered, what you recommended, and how you validated the design before implementation.
Watchkeep is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business need. Reasonable accommodations are available during the hiring process.
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- If selected to move forward in our hiring process, what email address should we use to send you a brief Culture Index survey?
Experience:
- cloud engineering, managed services, or technical consulting: 5 years (Required)
- Microsoft Cloud: 5 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in West Reading, PA 19611
Salary : $90,000 - $100,000