What are the responsibilities and job description for the Assistant Head Teller, Farmington position at Franklin Savings Bank?
As an Assistant Head Teller, you will play a vital role in ensuring exceptional customer service, guiding your team to success, and making a lasting impact on our customers' financial well-being.
Every day, our teams bring passion, creativity, and dedication to their work, striving to provide outstanding customer experiences and innovative solutions. Franklin Savings Bank is a top-rated community bank, headquartered in the beautiful Western Maine foothills, with a team that values collaboration, excellence, and superior customer service.
Key Responsibilities:
- Deliver exceptional customer service while assisting customers with transactions and banking needs.
- Process transactions accurately and efficiently in a fast-paced environment.
- Promote and cross-sell bank products and services to meet customers’ financial goals.
- Build and maintain strong relationships with customers and colleagues.
- Work independently while fostering a positive and collaborative team environment.
- Work closely with the Head Teller and Branch Manager to help lead and manage the customer service team.
Qualifications:
- Robust customer service background
- Strong verbal and written communication skills
- Banking experience
- Supervisory and leadership experience
- Desire to develop relationships with customers and individuals in the community in which you work
Location:
- This position is on-site, located in Farmington, ME.
We offer a robust benefits package, including:
- Health, dental, vision, life, and disability insurance
- Paid vacation and holidays
- Education reimbursement
- 401(k) with employer contributions
- Pension plan
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we are dedicated to providing our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor roughly 140 events each year and in 2025 we donated more than $705,000 to local non-profits and community organizations!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination.
Salary : $705,000