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Communications Specialist

Franklin Polce Department
Franklin, NH Full Time
POSTED ON 3/21/2026
AVAILABLE BEFORE 5/1/2026

FULL-TIME COMMUNICATIONS SPECIALIST

The City of Franklin is seeking to fill one full-time Communications Specialist/Dispatcher position for the Franklin Police Department.

The Police Dispatch Center handles calls for the City of Franklin and 5 other towns. Duties include but are not limited to; answering and giving out multi-jurisdictional radio calls, routine phone calls and 911 emergency phone calls. Entering detailed information into a complex computer aided dispatch software system, monitoring multiple radio frequencies for various agencies. The previous listed duties do not encompass all responsibilities and the job requires remarkable attention to detail, an aptitude to quickly prioritize multiple tasks at once, and the capability to demonstrate utmost focus and composure in the face of extreme stress and pressure.

Successful applicants will possess all skills previously mentioned in addition to excellent typing and communications skills, impeccable judgement, common sense, strong work ethic, the ability to safeguard confidential information and the desire to protect life and property.

Job Requirements:

High School Diploma

Pass a thorough background investigation

Able to obtain a State Police Online Telecommunications System (SPOTS) certification within 6 months of employment

Previous police dispatching experience strongly preferred (CAD: IMC/Tritech, Motorola Radio Console, Multi-line telephone system etc.)

Position requires shift work: evenings, overnights, weekends, and holidays. Pay will be commensurable with experience.

Apply online: City of Franklin Employment Application or through the Franklin Police Department,

ATTN: Communications Supervisor Kate Burton, 5 Hancock Terrace, Franklin, NH 03235 or www.franklinnh.org CLOSING: Open until filled.

Job Type: Full-time

Salary : $20.88 - $28.08 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 10 hour shift
  • Evening shift
  • Holidays
  • Night shift
  • Overnight shift
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Shift differential

Education:

  • High school or equivalent (Preferred)

Experience:

  • Typing: 1 year (Preferred)
  • Dispatching: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Pay: $20.88 - $28.08 per hour

Expected hours: 40.0 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • On-site gym
  • Paid time off
  • Retirement plan

Work Location: In person

Salary : $21 - $28

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