What are the responsibilities and job description for the ServiceNow Developer position at Franklin Fitch?
ServiceNow Platform Lead | Hybrid in Boston | Up to $150k DOE
Our professional services client is looking to for someone to assume technical ownership of the ServiceNow platform for their environment.
What You’ll Do
- Own the overall health, governance, and architecture of the ServiceNow platform across production and non production environments
- Lead end to end delivery of ServiceNow solutions including workflows, automations, scoped applications, integrations, and self service capabilities
- Provide technical leadership across scripting, configuration, performance tuning, security, and platform best practices
- Manage integrations with enterprise systems using REST/SOAP APIs, OAuth/OIDC, MID Server, and IntegrationHub
- Establish coding standards, automated testing practices, documentation processes, and upgrade readiness procedures
- Partner with internal stakeholders and third party vendors to deliver scalable, secure, and high quality solutions
- Mentor developers and administrators while promoting an out of the box first approach where appropriate
What You’ll Bring
- 5–8 years of ServiceNow development experience including technical leadership experience
- Strong hands on expertise with JavaScript, Glide API, Flow Designer, Service Catalog, and Automated Test Framework
- Experience with platform security, RBAC, ACLs, integrations, and performance optimisation
- Strong understanding of enterprise integrations and cloud technologies
- • Excellent communication, stakeholder management, and problem solving skills
- • Experience working in regulated or highly confidential environments is highly desirable
What’s In It For You
- Opportunity to lead and shape a large scale enterprise ServiceNow environment
- Exposure to complex integrations, automation initiatives, and strategic platform projects
- Collaborative and technology driven environment with strong investment in innovation
- Hybrid working model with flexibility built in
- Competitive salary, bonus potential, and comprehensive benefits package
Interested? Apply now or send your updated resume to j.johnson-marjanovic@franklinfitch.com
Salary : $130,000 - $150,000