Residential Service Plumber

Overview

Great Plumbers Do More Than Fix Pipes.

At Frank Gay Services, our Residential Plumbing Service Technicians are problem solvers, trusted advisors, and skilled tradespeople.

You’re not just showing up, fixing one thing, and leaving.

You are looking at the problem, finding the cause, explaining what you found, giving the customer clear options, and completing work you can be proud to put your name on.

If you’re an experienced residential plumber who knows the trade and knows how to talk to customers, we want to know you.

What You’ll Do

You will run your own service vehicle and handle residential plumbing service calls throughout your day.

You will:

• Troubleshoot and diagnose plumbing problems
• Complete detailed plumbing evaluations
• Find the cause of the customer’s problem
• Explain your findings in simple language
• Build repair and replacement options
• Present estimates clearly and confidently
• Answer customer questions
• Help homeowners understand their choices
• Complete approved plumbing repairs
• Keep customers informed from start to finish
• Protect the customer’s home while you work
• Keep your vehicle and work area clean
• Deliver the kind of service customers remember

What Makes Someone Successful Here?

You need strong plumbing skills.

But that’s only part of the job.

Our strongest technicians can also walk a homeowner through a problem without making them feel confused or pressured.

You may be a strong fit if you:

• Have residential plumbing service experience
• Are a strong troubleshooter
• Know how to diagnose problems instead of guessing
• Can explain technical information in an easy way
• Are comfortable talking about price
• Can build and present repair options
• Listen to the customer before recommending solutions
• Understand ethical sales and customer service
• Take pride in clean, professional work
• Manage your day well
• Can work independently
• Take ownership of your performance
• Want opportunities to grow

Sales experience is a plus.

But we believe the best customer conversations start with great diagnosis, clear communication, and trust.

How Pay Works

Frank Gay Services uses a hybrid performance pay plan for this role.

At the end of each week, you receive either:

Your base pay

OR

Your revenue pay

Whichever is higher.

Our pay structure gives technicians a base while allowing strong performers to earn more based on their results.

That means this role is a good fit for someone who is confident in their trade and comfortable being rewarded for performance.

What You Get

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off after 90 days
• Company service vehicle
• Career growth opportunities
• Training and development
• Field support
• Office and customer service support
• A team built to help you succeed

Our Standard Is High

We care about the work.

We care about the customer.

And we care about the reputation attached to the Frank Gay name.

Our technicians show up professionally, communicate clearly, respect the customer’s home, do quality work, and stand behind what they do.

The goal isn’t just to finish today’s call.

The goal is to have customers say:

“Send that plumber back the next time I need someone.”

If that’s the kind of reputation you build in the field, let’s talk.

Bring your experience to Frank Gay Services and see where it can take you.