What are the responsibilities and job description for the Fine Jewelry Quality Control Specialist position at Frank Darling?
Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Our modern, sustainability-minded designs have been featured in Vogue, WSJ, Bloomberg, Glossy, and more.
We’re looking for an on-site Quality Assurance Specialist to join our growing team. This role is perfect for a meticulous, detail-obsessed diamond and jewelry professional who takes pride in craftsmanship, communicates clearly and thoughtfully, and thrives in a fast-paced, hands-on production environment.
Key Duties and Responsibilities:Check finished goods for quality defects using a loupe and microscope
Verify diamond inscription numbers and ensure stones match accompanying documentation
Confirm accuracy of designs against client specifications, CADs, and order details
Track and flag recurring quality defects for production
Collaborate closely with production leads to resolve issues efficiently
Maintain clear records and notes to support quality improvements and process optimization
Uphold Frank Darling’s quality standards across engagement rings, wedding bands, and fine jewelry pieces
Excellent written communication skills
Knowledge of fine jewelry setting techniques
Exceptional attention to detail and organizational skills
Work both collaboratively and independently
Experience in fine jewelry design and/or making
Familiarity with fine jewelry terminology and design
Bench jewelry-making experience a plus
You’ll work hands-on with exceptional diamonds and custom jewelry every day
Your attention to detail directly impacts the quality of pieces clients will wear for a lifetime
You’ll collaborate closely with bench jewelers, gemologists, and production teams
You’ll help identify patterns and improve processes—not just catch mistakes
You’ll be part of a growing, design-driven brand that truly values craftsmanship and care
Full-time on-site role located in New York City
Office hours are 9AM to 5PM
Schedule: M-F
Salary: 50K - 60K
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the company's upside.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. Flexible, unlimited paid time off policy enables motivated, goal-oriented team members to recharge
Disability and Life Insurance.
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.