What are the responsibilities and job description for the Assistant Property Manager position at FRANCIS PROPERTY MANAGEMENT INC?
Assistant Property Manager
Position Summary
The Assistant Property Manager supports the Property Manager in overseeing the daily operations of residential, commercial, or mixed-use properties. This role focuses on tenant relations, leasing support, financial administration, and property maintenance coordination to ensure smooth operations and high tenant satisfaction.
Key Responsibilities
1. Tenant Relations
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Serve as a primary point of contact for tenants regarding inquiries, complaints, and service requests
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Assist in resolving tenant issues promptly and professionally
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Coordinate move-ins and move-outs, including inspections
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Ensure lease compliance and community rule enforcement
2. Leasing & Marketing
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Assist with marketing available units (online listings, tours, follow-ups)
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Conduct property tours for prospective tenants
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Process rental applications and perform background/credit checks
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Prepare lease agreements and renewal documents
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Maintain occupancy goals and minimize vacancy rates
3. Financial Administration
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Assist in rent collection and follow up on delinquencies
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Prepare and maintain accurate financial records
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Support budget tracking and expense monitoring
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Process invoices and coordinate vendor payments
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Generate monthly performance and occupancy reports
4. Maintenance Coordination
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Receive and document maintenance requests
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Schedule repairs with maintenance staff or external vendors
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Conduct regular property inspections
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Ensure compliance with safety and local housing regulations
5. Administrative Support
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Maintain tenant and property records
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Manage office supplies and vendor contracts
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Assist with compliance documentation and audits
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Support special projects as assigned by the Property Manager
Qualifications
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High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Real Estate, or related field preferred
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1–3 years of property management, real estate, or administrative experience
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Knowledge of property management software (e.g., Yardi, AppFolio, MRI) preferred
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Basic understanding of fair housing laws and local landlord-tenant regulations
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Strong organizational and time-management skills
Skills & Competencies
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Excellent communication and customer service skills
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Attention to detail and accuracy
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Problem-solving ability
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Financial and budgeting awareness
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Ability to multitask in a fast-paced environment
Salary : $20