What are the responsibilities and job description for the Content Manager position at fragomen?
Job Description Fragomen is seeking a Content Manager to join our dynamic and talented Marketing & Business Development Team. Members of this team serve as strategic business advisors to the firm's attorneys and immigration professionals and are respected for their proactive guidance, creativity and work ethic. In this position, you will work with a close knit, collaborative and supportive team to drive proposals, pitches and other content marketing projects forward across the worldwide Fragomen organization. You will be responsible for the coordination and project management of major RFPs, proposals and presentations, help maintain the CRM database, draft and edit copy, and assist the wider Marketing & Business Development team with a variety of projects in a fast-paced environment. This role allows for meaningful engagement and collaboration with legal teams and corporate stakeholders throughout the worldwide firm, including senior leaders. You will directly support the marketing and business development efforts of the preeminent thought leaders in immigration and work at a firm that is focused on revolutionizing the immigration industry through innovation. The ideal candidate will be a highly organized, conscientious and extremely proactive self-starter with strong written and verbal communication skills and 5-8 years of experience managing RFPs, proposals and pitches, or in a related marketing, business development or communications role. RESPONSIBILITIES Drive the end-to-end management and preparation of client-focused, high-quality proposals, RFP responses and pitch presentations that are consistent with firm messaging and tailored to each opportunity Coordinate inputs from internal stakeholders to meet deadlines and milestones Ability to work on multiple projects concurrently is a must Analyze RFP requirements; lead team calls to define strategy, themes, and deliverables Collaborate with pitch and design teams to create customized presentation materials (e.g., PowerPoint, Ceros) Confidently run and coach practice sessions for client-facing presentations Quickly build knowledge of the firm, its clients, and industry sectors Compile and organize proposal content based on certain criteria; maintain and update proposal and RFP content in web-based system Draft and edit marketing copy in line with style guidelines Synthesize and present data and processes in multiple formats including text, charts, diagrams, etc. Communicate effectively across cultures and global teams Provide additional support to wider Marketing & Business Development department, as needed QUALIFICATIONS & EXPERIENCE Bachelor’s degree in marketing, communications, journalism, English or a related field 5-8 years of relevant marketing experience, ideally in proposals/pitches Strong RFP and proposal experience Experience leading and directing teams of various levels, including senior Partners and leaders Superior project management and organizational skills Strong multitasking skills and the ability to perform in high-pressure situations requiring adherence to tight deadlines Client service oriented with strong professional communication skills Highly analytical, organized and detail-oriented Communicates ideas clearly and concisely Strong proficiency with Microsoft Office suite (Word, Excel, PowerPoint); experience with Ceros a plus Solid writing, editing and proofreading skills Collaborative team player with a results-driven mindset Skilled at tailoring content to specific audiences Resourceful, proactive and self-motivated with a "make it happen" mindset and excellent interpersonal skills Very high energy level and flexibility with respect to overtime Legal or other professional services experience preferred All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws. Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed. Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end-to-end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more. The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real-time compliance, WorkRight, its multi-jurisdictional employment verification software and Simple Citizen, a digital solution designed to streamline the pathway to US citizenship. With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility. Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status. At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been. Year after year, we are recognized as leaders in diversity in our industry. Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today. Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families. Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients. Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well-being needs of all employees. Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements. Our Feedback Works process includes three managerial check-ins per year to help you progress in your career. Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.