What are the responsibilities and job description for the Front Desk Receptionist position at FPDS SIMJEE SUB LLC?
Position: Bilingual Front Desk Receptionist
Company: Cool Smiles Orthodontics
Location: OC & Inland area
Job Type: Full-Time
Pay: $18.00–$19.00 per hour
Benefits
- 401(k) with company match
- Health insurance
- Paid time off
- Paid holidays
- Uniform allowance
Schedule
Monday to Thursday: 8:30 AM – 5:30 PM
Friday: 8:00 AM – 5:00 PM
Overview
Are you passionate about making a difference and creating beautiful smiles? Cool Smiles Orthodontics is seeking a dynamic Bilingual Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a key role in delivering exceptional customer service and creating a positive experience for every patient who walks through our doors.
Responsibilities
- Warmly greet and assist patients upon arrival and dismissal
- Address patient questions and concerns in accordance with company policies
- Manage incoming calls and schedule appointments efficiently
- Maintain and update the appointment schedule in practice management software
- Confirm appointments and follow up on no-shows or cancellations
- Register patients and ensure accurate chart filing and documentation
- Handle cash transactions accurately and responsibly
- Maintain cleanliness and organization of the waiting area
- Support local marketing initiatives to promote brand awareness and patient growth
- Perform additional duties as assigned by the Office Manager or Practice Development Manager
Required Skills and Qualifications
- High school diploma or equivalent required
- Minimum of 1 year of customer service experience required
- Professional fluency in both English and Spanish required
- Strong interpersonal skills with the ability to connect with diverse individuals
- Excellent multitasking and organizational skills with strong attention to detail
- Basic computer proficiency
- Positive attitude, proactive problem-solving skills, and ability to work effectively in a fast-paced environment
- Reliable transportation and ability to travel between office locations as needed
Physical Requirements
- Ability to sit or stand for extended periods
- Frequent use of computers, phones, and office equipment
- Ability to occasionally lift up to 15 pounds
Working Conditions
- Fast-paced environment with frequent patient interaction
- Opportunities for personal and professional growth
- Standard office hours with occasional schedule flexibility as needed
Join our team and become part of a supportive community dedicated to creating beautiful smiles and positively impacting lives. Apply today to begin a rewarding career with Cool Smiles Orthodontics.
Equal Opportunity Employer: Cool Smiles Orthodontics is an equal opportunity employer and considers all applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.
Salary : $18 - $20