Sr Infra DataCenter Program Manager

Sr Infra DataCenter Program Manager

Duration Long Term

Onsite Role

Santa Clara CA

 Role Overview

We are seeking an experienced Program Manager to lead and manage Datacenter and LAB Management services across multiple sites. T

The role will be responsible for end-to-end program ownership, including operations, governance, stakeholder management, financial

oversight, and continuous improvement of lab and infrastructure environments.

Key Responsibilities

Program & Delivery Management

· Own and drive end-to-end LAB/Data Center managed services delivery

· Manage multi-site lab environments, including setup, expansion, and operations

· Ensure high availability, operational e􀆯iciency, and SLA adherence

· Oversee asset lifecycle management (procurement, deployment, tracking,

decommissioning)

Stakeholder Management

· Act as primary interface with client leadership and stakeholders

· Provide regular governance updates, executive reporting, and escalation

management

· Align delivery with business priorities and roadmap

Operations & Lab Management

· Manage lab infrastructure environments (compute, storage, network devices, test

beds)

· Oversee inventory tracking systems (RFID/barcode/manual CMDB)

· Ensure resource scheduling, lab utilization, and optimization

· Drive standardization of lab processes and SOPs

Financial & Commercial Ownership

· Manage program P&L, margin, and cost optimization initiatives

· Track billing, resource utilization, and revenue realization

· Ensure adherence to SOW, scope, and change request (CR) governance

Governance & Compliance

· Establish PMO practices, reporting cadence, and KPIs

· Ensure compliance with security, audit, and regulatory requirements

· Drive risk management, RCA, CAPA, and continuous improvement

Team Leadership

· Lead cross-functional teams including LAB technicians, network engineers, and

vendors

· Manage onsite and o􀆯shore teams across geographies

· Drive performance management, hiring, and onboarding

Transformation & Automation

· Identify and drive automation opportunities in lab operations and monitoring

· Implement tools for asset management, observability, and workflow automation

· Support lab modernization and scaling initiatives

Required Skills & Experience

· Strong experience in Datacenter Operations / LAB Management

· Proven track record managing large managed services programs

· Hands-on understanding of:

o Networking (LAN/WAN, SD-WAN, Cisco, etc.)

o Data center infrastructure (compute, storage, virtualization)

o Lab/test environments and asset lifecycle management

· Experience in PMO governance, SLA/KPI management, and reporting

· Exposure to financial management (P&L, margin control, billing)

· Strong stakeholder & executive communication skills