Talent Acquisition Specialist

NOTE: This is a full-time position and will be on-site at our corporate headquarters in Franklin, TN.

An exciting opportunity to join our Talent Acquisition Team has opened up because of an internal growth move!

What you’ll do: Our Hospitality Talent Acquisition Specialist will handle full-cycle TA efforts for operational level Dairy Queen positions within an assigned region, as well as for all roles at our new restaurant concept, Truce. When business needs arise, they assist with new store openings and with corporate level positions. Through a variety of methods our Talent Acquisition Specialists create an applicant pool and lead candidates throughout the entire recruitment process, all while building a positive and comforting relationship. They stay connected with newly hired team members through onboarding and training, as well as during their career with us. They partner with operations leadership and help build a first-class team.

How you’ll do it:

• Represent the Fourteen Foods and Truce culture and ensure candidates receive a positive experience throughout the entire TA process.
• Build and maintain partnerships with field hiring managers and provide exceptional customer service.
• Offer training and coaching to hiring managers to improve their effectiveness in identifying, interviewing, and selecting candidates.
• Take thorough job orders. Get to know and understand your market and leadership teams, and what makes each store unique, which may require travel. Recruit accordingly.
• Ensure job descriptions are correct, create requisitions, post to available job boards and refresh as needed.
• Monitor applicant flow daily and review applicants timely.
• Manage social media community engagement. Maintain the Fourteen Foods and Truce Recruitment Brand Strategies by creating ads and media campaigns to encourage candidate engagement with the brand and targeted market (i.e. Facebook, LinkedIn, etc.). Partner with marketing department as necessary.
• Although Talent Acquisition Specialists work independently and in an assigned territory, partner with team members and share applicants who may succeed in other regions.
• Continuously monitor and update ATS throughout recruitment and hiring process.
• Create schedule to follow-up with newly hired recruits during onboarding, training, and beyond to assist in retention.
• Provide on-site support to operations leadership team during new store openings and acquisitions. Own entire on-site recruitment process from planning through implementation and results reporting.
• Conduct open interviews and orientation/onboarding activities, as needed.
• Routinely meet or exceed time-to-fill, budget and candidate quality metrics/expectations.
• Partner with other HR teams (benefits, compensation, HRIS, HRBP’s and Training) to identify and remove barriers that may inhibit Fourteen Foods and Truce from hiring the quality and quantity of human capital needed to achieve business objectives.

Required experience, and what you need to be great at:

• Five or more years working in full cycle recruitment, in-house.
• Experience recruiting for restaurants, hotels, or related hospitality industries is required.
• Background and understanding of holding large scale hiring events is required.
• Experience with high-volume recruiting.
• Strongly prefer multi-site and field recruitment experience.
• Exceptional interviewing skills and techniques. Desire to continuously improve and learn more.
• Understanding of and comfort with various job board sites and social media.
• Outgoing, sales-oriented personality comfortable with cold calling, cold networking, field recruiting, and conducting in person job fairs.
• Strong executive presence, exceptional written and verbal communication skills and ability to effectively communicate with executives and operators at all levels.
• Strong presentation skills with the ability to act as a company ambassador to candidates, internally throughout the organization, publicly, and through social media.
• Applicant Tracking System (ATS) experience. HireBridge and Workday a plus.
• Willingness to travel 10% /- of the time.